Are you someone who is passionate about helping your community? Do you enjoy seeing others succeed in reaching their goals?

Who we are:
The Multi-Service Centre (MSC) is a non-profit organization serving the tri-counties area of Oxford, Elgin and Norfolk and focusing on delivering essential services to our community. Staff and management provide high quality, client driven care programs including Adult Literacy & Essential Skills, Employment Programs and Home Support services

Who we are looking for:
We are seeking a highly motivated individual who enjoys seeing the positive impact of their work within their community. As a Literacy and Basic Skills Instructor/Caseworker you will be part of a diverse and forward-thinking team who provides exceptional services to the tri-counties area of Oxford, Elgin, and Norfolk!

What we offer:

· Positive, purpose- driven work culture

· Engaged and supportive management team

· Prioritizing work life balance: paid time off, hybrid work, set boundaries to disconnect after work

· Competitive wage commensurate with experience

· Health and wellness perks

· Professional growth & development opportunities

As a Literacy and Basic Skills Instructor/Caseworker at the MSC you will be responsible for:

· Adult literacy instruction and basic computer and mobile device skills upgrading to students in a classroom environment

· Intake and assessment of Adult Literacy & Essential Skills students.

· Monitor and support students’ progress and complete associated documentation.

· Develop training/lesson plans and administer learning activities.

· Address volunteer tutor and student inquiries in a timely and professional manner.

· Monitor and achieve monthly Ministry targets associated with Core Measures and implement relevant strategies to ensure target success.

· Assist with recruitment and training of potential volunteer tutors.

· Monitor and support volunteer tutors and tutor/student matches.

· Data entry of client information and maintenance of client files in a Case Management system

· Develop resources and participate in promotional events for public awareness of the Adult Literacy & Basic Skills program.

· Perform clerical tasks, statistical reporting, case notes and data entry duties associated with the literacy program.

· Provide a positive and professional image optimizing service delivery satisfaction, referring inquiries to the appropriate individual, department, service, or organization, as per the established procedure.

What you bring:

· Relevant formal education/training or experience in the field of literacy or education with youth/adults

· Knowledge of Adult Learning Principles

· Strong communication, organizational, interpersonal, and team-building skills.

· Self-directed and highly capable of working unsupervised.

· Excellent Computer and Mobile Device skills

· Adherence to confidentiality and professional code of conduct

· Passion for continuous professional development

Please Note: The information in this job posting has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required.
 

To Apply: If you are interested in having the opportunity to work in an environment that promotes quality, excellence, innovation, cooperation and respect in the workplace, and would like to apply for this position, please forward your resume and cover letter by April 25, 2024.
 

Notice to all candidates: In accordance with the Integrated Accessibility Standard Regulation (IASR) under the Accessibility for Ontarians with Disabilities Act (AODA), we will provide reasonable accommodation, accessible formats and communication supports for applicants, as needed, upon request.