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IT & Help Desk Technician (Part-Time & Weekends)

by 787 Networks Inc.

Position Type: Part-time
Location: London, Ontario
Date Posted: Jan 04, 2018
787 Networks Inc.

Job Description

Position: IT & Help Desk Technician (Part-Time & Weekends)

Start Date: ASAP
Hours: 8-16 on weekends / days and evenings / flexible
Salary: $16.50 - $18.00 per hour
 
DO YOU LOVE SOLVING TECHNICAL PROBLEMS AND ENJOY HELPING OTHER BUSINESSES TO SUCCEED? JOIN OUR YOUNG AND EXCITING WORKING ENVIRONMENT WHERE YOU'RE EMPOWERED TO SUCCEED!
 
Company Description:
787 Networks is a software + services company which develops custom entertainment products, specializing in music for entertainment venues throughout North America. 
 
Job Description:
We are growing again and looking for a highly organized, results-driven, technical support specialist to join our Technical Support Team on the weekends. Day and Evening shifts available. Must be flexible to swap shifts if needed. We are open to interviews with entry level candidates as well as experienced professionals.
 
Responsibilities of the position will include:
• Servicing and supporting current subscriber base of over 4000 businesses.
• Computer systems building.
• Technical systems maintenance, expansion and administration.
• Supporting networks, hardware, and software.
• Audio and Video troubleshooting

The candidate must be an organized individual who excels with procedures, task lists and follow-up. Must have a healthy aptitude, be a quick learner and thrive on exceeding expectations. Ability to work occasional extended hours, weekends, and on call for support will be required.
  
Skills and Experience:
• Friendly customer service. Must be out-going, and have exceptionally good telephone manner.
• Ability to accurately and consistently execute documented procedures and policies.
• Computer troubleshooting, including an in-depth knowledge of Microsoft Windows based client operating systems.
• Experience with audio/video equipment is an asset.
• Internet and networking understanding. Knowledge in Internet streaming technologies is an asset but not required.
• Additional programming or IT abilities would be beneficial but are not required.
  
If you are interested in becoming part of a successful, fast growing, and exciting entrepreneurial company, we encourage you to submit your application via email with a cover letter and resume to mark@787networks.com with the subject: “Help Desk Technician Part-time”. 
 
Only applications selected for an interview will be contacted.
 
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Job Location

London, Ontario