Summary of Duties:

Reporting to a designated Manager, the Coordinator, Special Events, NCWS works as part of a team to deliver on the work plan for the Division with a focus on strengthening, supporting and resourcing communities. The Coordinator, Special Events will collaborate with community partners and event organizers to facilitate, support, and operate year-round special events on City of London property. Additionally, the position will provide support in the review, analysis and development of policies and process documents, and contribute to the preparation of reports to various levels of the Corporation and Council.  The position will provide instruction and guidance to casual employees performing work related to events.  

Work Performed:

• As part of a team, coordinate city-wide special events, neighbourhood events, film permits and other divisional programs and supporting processes.  Conduct review and assessments to inform future programs and events, policy and procedures.
• Provide direction and guidance to casual staff and co-op students, as required, including scheduling. 
• Develop and deliver initiatives, programs, and strategies to support Council-approved community plans, such as the neighbourhood events, focused on community engagement in neighbourhoods. 
• Establish and maintain external community relationships and effectively partner with diverse community groups, agencies, and event organizers. 
• As part of a team, deliver initiatives, programs, and strategies to support Council-approved divisional goals. 
• Prepare for, coordinate, and make presentations at community meetings regarding special events or other divisional initiatives, seek community input, and collect information to report on progress and outcomes.
• Collect and assess data, information, and participant feedback to evaluate effectiveness of event policies and processes.
• Work with consultants and external agencies, as required, in the implementation of strategies related to community surveys and assessments regarding policy or programs.
• Liaise with internal and external groups, supporting agencies, government agencies and other organizations for the development and implementation of events.
• Evaluate current trends and practices through research, consultation, and experience. 
• Monitors compliance of events with applicable policies and legislation. 
• Responsible for preparing bookings, scheduling, and organizational tasks. 
• Prepare and recommend for managerial approval agreements and program arrangements.
• Prepare, monitor, and recommend for managerial approval expenditures from the budgets and grants.
• Act as a municipal liaison for community led events, including attending committee meetings as required. 
• Provide liaison services between citizens, resident groups, partner organizations or collaborations, and the civic administration. 
• Participate in the development and implementation of tools and resources to increase public awareness and community engagement for special events and other divisional goals, including development of promotional and educational material.
• Review and recommend for managerial approval, policies and processes to support divisional goals and objectives related to special events or divisional initiatives.
• Evaluate the effectiveness of policies and programs in meeting target goals and objectives.
• Participate in presentations and discussions at public meetings.  Represent the Service Area on internal and external committees.
• Participate in the preparation of reports to Committees, community partners and other groups.
• Liaise with consultants and technical staff in the conduct of projects.
• Liaise with the London Economic Development Corporation (London’s Film Business Concierge) on film projects located on municipal properties.
• Liaise with Tourism London and assist operationally when hosting large scale sporting, cultural or athletic events. 
• Maintain corporate standards of customer service and administrative procedures. 
• Implement and maintain risk management programs and safety procedures. 
• Perform related duties as assigned.
   

Qualifications:

• Completion of a University degree in areas such as Sociology, or Community Development, or equivalent. 
• Coursework in community development is an asset.
• Ability to work a range of hours, as necessary, provide after hour and on call duties, including evenings and weekends, for special events in the city of London, within ability to perform on-call duties, in person, within 30 minutes of being called. 
   

Experience:

Two years of related experience in community programming is required.  

Specialized Training & Licenses:

Skills and abilities in the following areas are necessary:

• Demonstrated understanding of issues related to anti-racism and anti-oppression and social and health development of all ages, vulnerable populations, and neighbourhood community development, including research regarding community approaches to address improving outcomes for target populations.
• Ability to write documents and develop processes that are clear and understandable to a wide range of users.
• Demonstrated effective verbal, written, interpersonal, communication, facilitation, and presentation skills. 
• Demonstrated exceptional relationship-building skills with a diversity of community groups and organizations.
• Demonstrated project management skills and the ability to effectively coordinate a number of projects simultaneously.
• Demonstrated excellent organizational and time management skills. 
• Ability to analyse problems, facilitate solutions and promote programs to effect change is required.
• Advanced proficiency of Microsoft Suite (Word, Excel, PowerPoint) and ability to learn use of relevant software applications is required. 

Compensation & Other Information:

$56,039 - $80,480 (Level 12)

This posting is for 1 temporary full-time up to 2 years position.

Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m. During event season the schedule will include weekends and evening work.  

Work Arrangement: Hybrid. Subject to change in accordance with business requirements.

These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.

NOTE: Applicants may be required to complete a job related test.

Police Record Check:

The successful candidate will be required to complete a Criminal Record Check.