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Dispatch/Driver Manager ~ Permanent Opportunity

by Kelly Services (Canada) Ltd.

Reference #: 7640-KS-DRMGR
Position Type: Full-time
Location: London, Ontario
Date Posted: May 25, 2016
Kelly Services (Canada) Ltd.

Job Description

Our client, a busy logistics company, has an immediate opening for a Dispatch / Driver Manager to effectively manage and provide ongoing communication, guidance, training, performance enhancement, and act as an advocate and single point content for the drivers assigned to your group.  Hours for this position are Monday to Friday 4am-12:30pm.  This is a permanent full time position.
 
Primary Responsibilities:
  • Monitor incoming satellite messages and calls to ensure prompt response
  • Check the accuracy of every drivers estimated/projected ETA/PTA and availability and make necessary updates; complete any necessary corrective action and follow up with appropriate parties
  • Promote driver retention
  • Manage time off requests
  • Respond to drivers requests
 
Secondary Functions:
  • Update customer websites and spreadsheets
  • Communicate all load related issues
  • Monitor and help control tracking of logistics equipment
  • Hand out driver supplies
  • Hand out and receive paperwork relating to assigned trips
  • Check driver files for personal and tractor info
  • Communicate any outstanding issues
  • Communicate with driver and planner to confirm availability for work assignment
  • Attend trainings sessions/programs
  • Manage breakdown situations and communicate via email strings
 
Supervision:
  • Directly responsible for over 176 drivers and or owners
 
 
Your contributions:
  • Knowledge of and experience in the transportation industry, minimum 1 year dispatch or similar experience
  • Geographical knowledge of North America
  • Effective trip planning skills
  • Strong computer skills (MS Office)
  • Effective communication skills (listening, oral and written)
  • Strong attention to detail and multitasking abilities in high pressure situations
  • Current knowledge of safety, Canadian and U.S. federal regulations and all state and provincial regulations
  • A positive attitude
  • Must be able to work independently as well as in a team environment
  • This position is NOT located on a bus route so candidates must have reliable transportation
  • Clear criminal background check will be required
  • Candidates must be available for Monday to Friday 4am-12:30pm shift with the possibility of varied shifts to cover for vacations
 
 
Perks
  • Salary starting at  $40,000 per year
  • Permanent opportunity
 
 
Kelly Services offers more opportunities at Fortune 500 companies than any other staffing provider! You have talent, ambition and skills. Now is your time to achieve something more with Kelly Services.
 
If you are the individual for this job opportunity, please send your resume to ks7640@kellyservices.com (quoting reference number 7640-DRMGR). Resumes can also be dropped off in person to 380 Wellington St, London.
 
 
 
About Kelly Services:
Kelly Services, a Fortune 500 company, a trusted pioneer in the staffing industry since 1946, offers fulfilling employment to over 750,000 employees annually.  Temporary, temporary to permanent, and permanent job opportunities are available in such areas as Office Services, Accounting/Finance, Light Industrial, IT, Marketing and Call Center.  Kelly Services is an Equal Opportunity Employer.  Join our winning team today!
 
We invite you to visit our website http://www.kellyservices.com/ to view other job opportunities.
 
Temporary Applicants: Please note - you will only be considered for temporary placements through Kelly Services once you have completed our Hiring Process which includes signing our employment application and employment agreement.
 
 Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.