Autodata Solutions is looking for an Application Manager to join their London office!

Position Overview:

As our Application Manager you will manage a portfolio of enterprise technical tools to ensure they deliver value and efficiencies to our organization. While acting as the Subject Matter Expert, you will own application activities from monitoring, maintenance, support, overall usage enhancements and best practices of internal tools.  Working closely with internal users, you will ensure current needs are met or research any additional technical and business needs of our company.  You will then convert those needs into effective solutions through either enhancements to existing tools or the implementation of new technical tools.  The successful candidate will have a customer service mindset, outstanding interview skills and an inquisitive personality.  You are not afraid to ask questions and drill down to uncover the core needs and problems!

Key Responsibilities:

• Plan and manage application maintenance releases and monitor environment performance health
• Monitor and analyze current tools and processes to identify inadequacies or problems, provide regular reporting and recommend solutions;
• Work with vendors for upgrades or feature enhancements and provide feedback on current issues
• Act as the Tier 3 escalation point responsible for resolution and root cause analysis, troubleshooting, advice or training to end-users and escalation to vendor support network, as required
• Conduct interviews and needs analysis with internal users and stakeholders to understand, assemble and prioritize quality user requirements
• Translate conceptual requirements (business and technical) to develop an evaluation template and process models for new and existing technical tools
• Guide the proof of concept phase for new tools or enhancement and assess functionality of the proposed solution
• Define training requirements, content, oversee and participate in training

Qualifications:

• 5+ years’ experience in a similar role or related field
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and SDLC
• Experience planning, organizing, managing and monitoring multiple, cross-functional system development initiatives while simultaneously applying Project Management concepts
• Familiarity to major technical applications, such as Single Sign On and Central Authentication Systems, Enterprise CRM systems, API Gateways, MongoDB, Active Directory Tools and Software Engineering tools 
• Ability to think creatively, see the big picture for the context of the solution and break it down into organized component and actionable tasks
• Previous experience in a technical environment – can ‘speak the language’ of technical AND business tools users
• Excellent leadership skills to drive initiative forward, present recommendations and resolve issues
• Superior communication skills to translate and document both technical and business needs into concise, clear and functional requirements appropriate to the respective audience

Autodata Solutions is a consulting, technology services and business process outsource company dedicated to the automotive industry. Founded in 1990, it is our mission to provide solutions that increase the effectiveness of the automotive sales chain and help put vehicles in consumers' driveways. Clients benefit from the expertise we have gained from our singular focus on the automotive sector as well as 26 years of successful client engagements.

Why work with us?  Well here are some of the reasons we think we’re pretty great:

• Been around for 25 years & nominated as a ‘Great Place to Work’ several times
• Over 250 technical minds to collaborate with on a daily basis right here in London
• Monthly catered breakfasts, holiday events and other out of office happenings including summer BBQs, golf tournaments, skating and ice hockey
• An active Wellness Committee that organizes corporate volleyball, soccer and softball teams, monthly on-site massage and lunch-time yoga classes
• Ongoing community outreach helping Toys for Tots, the United Way, our corporate charity: Families in Need and other local programs
• Employee discounts on vehicles and accessories available through select clients
• Training and educational incentives for continued career growth
• Periodical Bake Sales, Raffles, Auctions and free coffee!

Apply for this role today at the following link: http://autodata.applytojob.com/apply/O9QMrM/Application-Manager.  We look forward to hearing from you!  For more information about Autodata, please visit our company website at www.autodata.net.

We thank all applicants for their interest however only those selected for an interview will be notified.  Autodata Solutions is an equal opportunity employer.  We are compliant with AODA legislation; if you require work related accommodations, please specify.