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Your friend MY-NAME-HERE (MY-EMAIL-HERE) identified a career opportunity with STIHL Limited that you may be interested in. Click on the link below to view their current job listings.

Bilingual Dealer Support Representative

STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chain saws and handheld outdoor power equipment in Canada. We have a full-time, permanent Bilingual Dealer Support Representative position available at our London office.

WHY STIHL LIMITED:

  • Competitive SALARY for all employees across the country
  • 100% Employer-paid Group Benefit Plan that includes health, dental, vision, paramedical and disability insurances!
  • Defined Contribution Pension Plan with a 6% Employer Match (employees must contribute 3%)!
  • Annually funded Personal Spending Account to use towards fitness-related products, services and memberships!
  • Paid Holiday Shutdown period between Christmas and New Years!
  • Clean and safe working environment and fun company events!
  • Charitable donations to local organizations that support our communities!

KEY RESPONSIBILITIES INCLUDE:

  • Process, review and release dealer orders
  • Manage other dealer related transactions as required
  • Answering dealer phone calls assisting Dealers with tracking shipments, processing pricing & stock corrections and navigating our business-to-business system
  • Responsible for product certificate redemption and credits to dealers
  • Assist with parts lookup and various data entry tasks
  • Other dealer-related transaction processing as required

QUALIFICATIONS & SKILLS INCLUDE:

  • Two plus years’ experience working in a Customer Service role is required
  • Proficiency in English and French
  • Minimum Highschool diploma is required
  • Strong organizational and time management skills, with the ability to prioritize and meet deadlines in a busy environment
  • Ability to remain focused and maintain attention to detail in a fast-paced setting
  • Proficiency with Microsoft Office, SAP experience is an asset
  • Excellent customer service skills, interpersonal skills, initiative, and versatility are essential

We offer excellent working conditions and a competitive compensation package with paid benefits and a company pension plan. If you are interested in applying, please email your resume to the attention of the Human Resources Manager, STIHL Limited - hr.canada@stihl.ca.

We thank all applicants in advance; however only those under consideration will be contacted.

Accessibility accommodation is available in all aspects of the recruitment process. Applicants should make this known in advance.

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