Retail Manager

by Forest City Surplus Limited

Position Type: Full-time
Location: London, ON
Date Posted: Jul 20, 2026
Education: High School Diploma
Forest City Surplus Limited

Job Description

We are a dynamic, locally owned retail small business operating in London for 46 years. Our online store has been shipping to customers worldwide for 30 years.

We require an additional retail store manager who can lead by example in guiding employees toward productive activities. This includes both product merchandising and a professional level of customer service.
Responsibilities also include training sales and floor staff, monitoring inventory, communicating with our purchasing manager and marketing team, and creating displays.
Our ideal candidate will have retail management experience and a sharp business mindset. Warehouse experience including forklift certification and driver’s license is also helpful.

Knowledge and experience with computers, tech products, tools, camping equipment and airsoft is also a benefit for our business.
You should be skilled at organizing and creative problem solving.

Your attitude needs to positive in figuring out how to make the best of every challenging situation.
You need to be able to work with the owners as well as to direct others with enthusiasm.
We need someone with supervisory experience to ensure that our store operates effectively, we keep our customers happy, and our business remains successful.

Responsibilities
  • Monitor and maintain store inventory and product displays
  • Evaluate employee performance and identify training needs
  • Supervise and motivate staff to fulfill their job responsibilities and to perform their best
  • Coach and support new and existing employees
  • Handle complaints from customers with tact and goodwill
  • Be very aware of current consumer product interest and use that information to update our in-store merchandising
  • Organize product displays and make our purchasing department aware of low product situations when needed
  • Support the efforts of the marketing team
  • Supervise cashiers using point of sale cash registers
  • Develop good relationships with customers
Wage: to be determined.
Job Type: Full-time
Schedule:
  • 8-hour shifts including day shifts and evening shifts
  • One weekend shift per week
Education:
  • Secondary School (required).  College preferred.
Experience:
  • Retail management: 1 year min
Shift availability:
  • Day Shifts (required)
  • One weekend shift
Please respond with a cover letter and detailed resume to [email protected]