Position Type:	Part-time
Location:	London, ON
Date Posted:	Aug 13, 2026

Job Description

Visitor Experience Facilitator

The London Children’s Museum is looking for enthusiastic, engaging, and customer-focused Visitor Experience Facilitators (VEF) to join our team. Working with the Visitor Experience team, VEFs help ensure visitors have a positive and memorable experience at the London Children’s Museum. Our new team members will exemplify our organizational values: Stay Curious, Include Everyone, Listen Well, Take Care, and Have Fun.

Position: Part-time hourly contract, starting early September and ending December 31, 2026, with opportunity for extension; 3-30 hours; weekday, weekend, and evening shifts available

Compensation: $17.60/hour

Key Responsibilities:

Provide an exceptional experience and customer service to all visitors
Create a safe and welcoming environment by maintaining exhibit cleanliness, museum tidiness, and overall organization
Facilitate quality public programs, including star shows and artifact interactions
Facilitate hands-on STEAM-based programs
Facilitate exciting and interactive birthday parties for children and families
Ensure a positive visitor experience during facility rentals and special events
Interact with families and proactively respond to visitor needs
Invoke children’s natural curiosity through the use of materials, exhibits, and artifacts
Model the London Children’s Museum’s values and pedagogy in all interactions
Assist with community outreaches and education programs as needed
Be a helpful, positive, and engaged member of the London Children’s Museum team
Other duties as required

Skills & Requirements:

Enthusiasm for hands-on, experiential learning
Outgoing and engaging individual with skills in program facilitation
Demonstrated experience in customer service
Specific interest or expertise in the area(s) of science, art, education, and more
Previous experience working with children and families
Strong verbal and interpersonal skills
Must provide a vulnerable sector check
Legally entitled to work in Canada following relevant legislation and regulations
Must be at least 16 years or older
Must be available for minimum 3 possible shifts per week (weekday, evenings, and/or weekends)

Apply: Please submit your cover letter and resume to [email protected] by 4:00 pm on Monday, August 24, 2026.

The London Children’s Museum is committed to creating inclusive employment practices and work environments that celebrate the dignity and uniqueness of every individual. Every effort is made to reduce accessibility barriers during the candidate recruitment and selection process. Accommodations are available during every step of the hiring process.