Senior Manager, Environmental Services

Who Are We?

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One's exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

The salary range for this position is $88,000 to $103,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

The Senior Manager, Environmental Services provides strategic and operational leadership for Environmental Services within a complex acute-care healthcare environment. Accountable for the overall performance, quality, financial management, regulatory compliance, and continuous improvement of Environmental Services operations, this role leads a team of managers, supervisors, and frontline associates to deliver exceptional environmental hygiene standards that support patient safety, infection prevention, operational excellence, and an outstanding patient experience.

As a key member of the site leadership team, the Senior Manager partners with clinical and operational stakeholders to develop and implement departmental strategies, drive organizational objectives, lead large-scale initiatives, and ensure readiness for accreditation and regulatory requirements. The role has accountability for workforce planning, fiscal stewardship, succession planning, and the adoption of innovative practices and technologies to enhance environmental service delivery.

• Provide strategic leadership and operational oversight for Environmental Services across assigned healthcare facilities and support service areas.
• Develop and execute departmental strategies, operational plans, and improvement initiatives aligned with organizational goals and patient care objectives.
• Manage departmental budgets, labour planning, capital expenditures, vendor relationships, and operating costs to achieve financial and operational targets.
• Lead, coach, and develop managers, supervisors, and frontline teams while driving workforce planning, succession planning, employee engagement, and leadership development.
• Partner with Infection Prevention & Control (IPAC), Clinical Programs, Facilities Management, Occupational Health & Safety, and other stakeholders to support environmental hygiene and patient safety objectives.
• Ensure readiness for Accreditation Canada, regulatory reviews, Ministry inspections, and other compliance requirements.
• Monitor quality, infection prevention, patient experience, safety, and operational performance metrics, implementing corrective actions and continuous improvement initiatives as required.
• Lead organizational change, process improvement, service redesign, and operational transformation projects to improve efficiency and service outcomes.
• Promote compliance with environmental cleaning standards, infection prevention practices, health and safety requirements, and organizational policies.
• Provide leadership during outbreaks, emergency responses, critical incidents, and business continuity activities while supporting organizational risk management initiatives.

Think you have what it takes to be our Senior Manager, Environmental Services? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

• Bachelor's Degree in Healthcare Administration, Business Administration, Environmental Services Management, or a related field; Master's degree is considered an asset.
• 7–10 years of progressive leadership experience within healthcare Environmental Services, including experience leading managers and supervisors in a unionized environment.
• Demonstrated experience managing budgets, workforce planning, capital planning, and large-scale operational initiatives.
• Strong knowledge of healthcare environmental hygiene standards, infection prevention practices, accreditation requirements, and regulatory compliance.
• Experience supporting accreditation surveys, quality improvement programs, process improvement initiatives, and organizational change management.
• Strong analytical, financial, leadership, and stakeholder management skills with the ability to influence senior leaders and interdisciplinary teams.

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that's one of our greatest strengths. We're committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [email protected] for further information.