Do you have a passion for food, enjoy working with people, and want to use your skills to make a positive impact in your community? We are seeking a hands-on, dependable, and enthusiastic Food Services Supervisor who can help lead day-to-day food service operations while supporting nutrition programs that make a difference for the children, youth, families, older adults, and the communities we serve.
Working alongside the Chef/Nutrition Programs Manager, the Food Services Supervisor supports the coordination, supervision, and delivery of BGC London's nutrition programs. This is a hands-on role that combines food preparation and kitchen operations with staff and volunteer supervision, customer service, administration, and program support.
What You'll Do
In this role, you will:
Support the day-to-day operation of kitchen and food service areas.
Prepare food and follow established recipes, food preparation procedures, and quality standards.
Help coordinate and deliver nutrition programs, food services, and related activities.
Maintain high standards of food safety, cleanliness, and workplace health and safety.
Ensure compliance with applicable local public health and food safety requirements.
Support the training, supervision, and day-to-day direction of staff and volunteers.
Deliver friendly, professional, and responsive customer service.
Assist with administrative tasks, program records, and other operational requirements.
Support the marketing and promotion of events, food products, and nutrition programming.
Assist with online sales and coordination of BGC London's frozen food product line.
Keep the Chef/Nutrition Programs Manager informed of operational issues, concerns, and matters requiring attention.
Help create a positive, collaborative, organized, and welcoming environment for staff, volunteers, program participants, and customers.
What You Bring
The successful candidate will have:
More than two years of cooking or food preparation experience.
Previous supervisory experience in a food service, hospitality, kitchen, or related environment.
A demonstrated record of reliability, dependability, and consistent attendance.
Strong organizational and time-management skills with the ability to balance competing priorities.
Strong interpersonal skills and the ability to effectively supervise, support, and motivate staff and volunteers.
A professional, friendly, and customer-focused approach.
The ability to follow established recipes, processes, and food safety procedures.
Comfort using Microsoft 365 and digital tools.
Experience using social media platforms to support program, product, or event promotion is considered an asset.
The ability to lift up to 40 lbs. and stand for extended periods as required by the position.
Current Safe Food Handler Certification
Current First Aid and CPR Certification
Valid full G Driver's License
Satisfactory Vulnerable Sector Police Check
Availability to work occasional evenings and weekends based on operational and program needs.
Position Details:
Schedule:Monday–Friday, 10:00 AM – 6:00 PM with occasional evenings and weekends
Tentative Start Date: ASAP
Pay: $20.00-$22.00 per hour
Expected hours: No more than 37.5 per week
Application question(s):
This position requires you to balance hands-on food preparation with supervising staff and volunteers and keeping kitchen operations running smoothly. Tell us what you enjoy about working in food services and why you feel your experience would be a good fit for BGC London.
Licence/Certification:
Safe Food Handler Certification (required)
First Aid and CPR Certification (preferred)
Driving Licence (preferred)
Work Location: In person