Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | London, ON |
| Date Posted: | Jul 14, 2021 |
| Experience: | 1 Year |
| Education: | University Degree |
Job Description
EMPLOYER: Nerds on Site
LOCATION: 121-4026 Meadowbrook Dr., London, ON, N6L 1C7, 519-937-1392
POSITION: adam:ONE® Managed Services User Technician
Full-time, Permanent
JOB REQUIREMENTS
JOB DUTIES AND RESPONSIBILITIES:
APPLY:
Submit Cover Letter, Resume, and Transcripts to: nos.adamone.msut@gmail.com
LOCATION: 121-4026 Meadowbrook Dr., London, ON, N6L 1C7, 519-937-1392
POSITION: adam:ONE® Managed Services User Technician
Full-time, Permanent
JOB REQUIREMENTS
- University degree in Computer Systems Networking
- A minimum of 30 signed approvals of Managed Commercial Deployments of adam:ONE® by an ADAMnetworks® engineer.
- Thorough understanding of Don’t Talk to Strangers (DTTS)® technology and a proven track record of successful implementations in a minimum of 30 commercial client locations using the FreeDSB / pFsense platform.
- Security clearance and audit approval by the CISO of ADAMnetworks®.
- Competence with Network Architecture and implementation of networking equipment as specified by ADAMnetworks Engineers.
- Ability to work remotely and irregular business hours.
JOB DUTIES AND RESPONSIBILITIES:
- Liaise with customers and internal systems engineers to facilitate the customers’ implementation of adam:ONE® firewall deployments in pFsense environments according to Managed Client specifications of ADAMnetworks® system and network engineers;
- Analyze and test systems requirements, develop and implement information systems development plans, policies and procedures, and provide advice of customers on a wide range of information systems issues;
- Take ownership of technically complex customer reported issues related to adam:ONE® firewall via web and phone and work closely with the customer until it is completely resolved;
- Document relevant information and ensure that the customer communication is handled in a timely manner throughout the lifecycle of the issue;
- Ensure that the work performed meets the quality standards of ADAMnetworks engineers within acceptable time schedules and customer commitments;
- Ensure that customers are treated with the highest degree of respect and drive operational excellence through quality closures and proper escalation of issues;
- Confer with clients to identify and document requirements, assess physical and technical security risks to data, software and hardware;
- Implement ADAMnetworks recommended policies, procedures and contingency plans to minimize the effects of security breaches.
APPLY:
Submit Cover Letter, Resume, and Transcripts to: nos.adamone.msut@gmail.com
