REPORTS TO:

• Staff Reception Desk and be the primary person responsible for answering telephone, e-mail, and in-person inquiries from customers, vendors, and other parties.
• Refer all inquiries to the appropriate individuals or departments across the organization.
• Perform significant volume of data entry into our ERP (MS Dynamics NAV – Agriware) for sowing, selecting, transplanting activities.
• Verify, label, and acknowledge receipt of customer seed inventory.
• Take and record telephone, e-mail, or written messages for staff members.
• Type forms, letters, reports, and memos as necessary.
• Track radio inventory and arrange for necessary maintenance with approved vendors.
• Complete employee uniform orders, and create identification badges in compliance with company policy.
• Perform pathogen swabs on kiem trays as required for quality assurance.
• Create tray tags for the grafting department.
• Manage office supply inventory and order supplies when needed or requested.
• Submit weekly propagator’s report.
• Organize, maintain, and coordinate office records and files in their proper locations.
• Arrange travel bookings via approved providers.
• Administer and manage inbound/outbound mail, including priority posts, packages, courier services, and other correspondence.
• Cross-trained to support Production Coordinator with administrative data entry duties.
• Perform other duties as required.

• High school diploma or college diploma in office administration, or an acceptable combination of education and experience
• 1-2 years of direct work experience in a receptionist/administrative assistant capacity.
• Able to write simple correspondence, including memos, letters, etc.
• General mathematical skills.
• Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items considered an asset.
• Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
• Knowledge of Microsoft NAV Dynamics (Agriware) is a plus.  
• Able to maintain filing systems and basic databases.
• Meticulous records maintenance skills.
• Superior telephone manners and strong interpersonal skills.
• Strong written and verbal skills to communicate with all levels of the organization and its management team.

• Strong customer service orientation.

• Manual dexterity is required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 30lbs may be required.
• Generally, 9:00 am-5:00 pm, Monday through Friday
• Ability to work holidays and occasional weekends during peak season as required.
• Wage: $18-$19 to start, commensurate with experience