Company Profile                              

AV-BASE Systems, Inc. has been developing and supporting structurally integrated and cost-efficient maintenance and inventory control systems for over 25 years. With the head office based in London, Ontario, AV-BASE currently provides WinAir to over 200 operators (fixed- and rotary-wing) worldwide.

WinAir is widely recognized as the easiest-to-use system, and its scope and capability satisfy users at all levels. Its success is due to our dedication to both the product and clients, as we offer frequent improvements and new features in response to feedback from our customers.
 

Position Summary

As a part of Training team, Client Training Developer will be primarily responsible for creating new course materials by leveraging internal technical documentation and various subject matter experts. Client Training Developer will work closely with Sales and Implementation to determine customer training needs and provide a course outline and schedule based on defined needs.

The ideal candidate possesses:

• Strong interpersonal and communication skills
• Well-developed analytical, problem solving, and decision making skills
• Understanding of learning principles and effective training and development program components including the evaluation process
• Ability to effectively manage multiple concurrent priorities and meet deadlines within a dynamic, fast-paced and challenging environment

Principal Accountabilities

• Develop instructional materials and training aids for WinAir software for both instructor-led and online learning using adult learning principles;
• Analyze, write and revise testing materials;
• Create multimedia materials using presentation software, rapid-development tools and image/audio processing software;
• Storyboard multimedia learning objects such as videos or animated/interactive art;
• Ensure existing training material is up-to-date based on new software releases or new delivery methods;
• Analyze training evaluations in place to test knowledge transfer at time of training and to determine appropriate course of action based on evaluation results;
• Review training evaluations to ensure customer satisfaction, effective course content and identify potential training opportunities
• Plan, schedule and track projects, maintaining aggressive deadlines and communicate risks in a timely manner
• Liaise with various departments to understand WinAir Software, provide accurate training recommendations and support implementation process of new and existing customers
• Communicate with customers during the implementation process to provide a course outline and schedule that works with the needs of their operation
• Facilitate training courses as required to internal employees and external customers as required
• Support other departments as required

Required Qualifications

• Minimum of College Diploma in related discipline, or equivalent combination of education and experience
• Knowledge of training design methodology and adult learning principles
• Demonstrated proficiency in using Articulate, Adobe, Photoshop, and Microsoft Programs (Storyline, Captivate, Premiere)
• Ability to utilize project management principles to see a project through from start to end
• Ability to travel when required

Preferred Qualifications

• 3+ years’ experience developing and facilitating course contents
• Experience delivering training courses in either classroom or online setting is a definite plus
• Fluency in other languages is an asset

 

How to Apply

Please send your cover letter and resume in Word or PDF format by e-mail to hr@winair.ca (Attention: Human Resources). Please be sure to include the reference # and position title in the subject line as well as indicate where you found this job posting in the email.

Thank you in advance for your interest, and those candidates selected for an interview will be contacted. Salary will be commensurate with experience, and if you have questions or require special accommodations at any point of the recruitment process, please contact Human Resources at hr@winair.ca.
 

Note

Applications are reviewed on a first-come, first-served basis. This job posting will be valid on the company website until the position is filled.