Team Leader of Café Services

Full Time - New North London YMCA

Established in 1856 as the seventh YMCA in Canada, our YMCA has a history of service and deep roots in London and surrounding communities. We started providing physical fitness services in 1890, later opened the Queen's and Wellington branch in 1896, purchased Camp Queen Elizabeth for a "buck and a bible" in 1954, expanded service with the Bob Hayward Branch in 1963, and moved, in 1983, to a new downtown Centre Branch on Waterloo Street after fire destroyed the old facility. In 1994 the Woodstock Y became part of our Association and in late 2007 we changed our name to the YMCA of Western Ontario when we became one with the St. Thomas-Elgin Family YMCA. Our YMCA has continued to keep pace with a growing and dynamic community.
In 2008, 69,767 people, infants to seniors, participated in our programs. Our members come from all social, economic and racial backgrounds as well as from all areas of the city.

We are a full-service YMCA with an annual operating budget of $25 million.
Our success can be credited to the work of the more than 600 staff and 200 volunteers in the Association.

The London North Branch is the most ambitious expansion our Y has undertaken in decades and is scheduled to open in the fall of 2010. This exciting new location, in a growing part of London, will be dedicated to meeting the needs of community residents through provision of memberships, aquatic programs, youth and adult recreational and fitness programs.

Nature and Scope:

The Supervisor of Cafe services will be an integral part of the New North London staff team and will be responsible for the opening of the café.

Responsibilities:

•        Café server will be responsible for cash sales and balancing of cash

•        Provide excellent customer service

•        Assist in ordering and monitoring of stock levels

•        Serve quality food and beverages to customers.

•        Food preparation.

•        Maintain proper storage of supplies.

•        Maintain proper procedures for cash handling and balancing

•        Ensure SAM standards are being met.

•        Maintain a clean and safe environment

•        Meet all Health Unit requirements

Qualifications:

•        2 years+ food industry experience a requirement

•        CPR and First Aid certificate a requirement

•        Menu creation experience an asset

•        Inventory systems experience an asset

•        Safe Food handling Certificate an asset

•        Current clear Criminal Record Check including Vulnerable Position Screening

Competencies:

Service Orientation:  Deliberately identifies and creates opportunities to enhance each and every person’s YMCA experience

Communication:  Communicates in a thorough, clear and timely manner and supports information sharing and goal achievement across the Association.

Relationship Building and Collaboration:  Builds positive interactions both internally and externally to achieve work related goals.

Planning & Organizing:  Established a clearly defined and effective course of action for self and others to accomplish as well as short and long term work goals.

Problem Solving:  Identifies an issue, gathers and processes relevant information, coming up with possible solutions, selecting appropriate responses and implementing them.

If you are interested in this position please send a letter of application and résumé by Friday September 3^rd, 2010  to:

Mike Ennis

YMCA of Western Ontario

382 Waterloo Street

London, ON

N6B 2N8

Fax:  (519) 433-8527

Email:  [email protected]