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Credit Administrator

by STIHL Limited

Position Type: Full-time
Location: London, ON
Date Posted: Aug 06, 2020
Experience: 3 Years
Education: College Diploma (2 years)
STIHL Limited
STIHL Limited

Job Description

STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chain saws and handheld outdoor power equipment in Canada.  We have an immediate opening at our London head office for a full-time Credit Administrator.  

The key responsibilities for this position include: 
  • Conduct collection calls to our servicing dealers for payment of past due invoices
  • Respond to requests from dealers for invoices/statements
  • Review and release customer orders
  • Handle telephone and email enquiries from our dealer network in a timely manner
  • Post customer payments to dealer accounts
  • Prepare various reports on a monthly basis
  • Prepare for and participate in monthly Credit Dept. meetings
  • Accurately complete  dealer credit information requests from  other suppliers on a timely basis
  • Reconcile monthly  billings from financing company
  • Provide excellent customer service
 
 Skills & Qualifications include: 
  • Post-secondary education in a related discipline
  • Ability to use tact and diplomacy when dealing with sensitive matters
  • Credit and customer service experience required
  • Ability to deal with difficult situations while maintaining a pleasant “customer service” oriented demeanor
  • Ability to make tough decisions at times
  • A minimum of 3 years working in a fast-paced office environment  in an Accounts Receivable role
  • Exceptional skills with Microsoft Office, particularly Excel
  • Detail oriented
  • Strong organizational and time management skills with the ability to prioritize and meet deadlines in a busy environment
  • Strong interpersonal skills, initiative, and versatility are essential

We offer excellent working conditions and a competitive compensation package.  If you are interested in applying, please email your resume to the attention of the Human Resources Manager, STIHL Limited - hr.canada@stihl.ca
 
We thank all applicants in advance; however only those under consideration will be contacted.
 
Accessibility accommodation is available in all aspects of the recruitment process. Applicants should make this known in advance.
 


 
STIHL Limited
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Job Location

London, ON