Our client delivers customer service for a Crown Corporation owned by the Government of Ontario.  On their behalf, we are looking for Bilingual Customer Service Professionals who have 3 – 5 years experience at an intermediate level of Customer Service with excellent communication skills.  The successful candidates must be able to commit to a six month contract starting March 1, 2010 with no commitments for time off during the duration of the contract.  Shifts may vary.  Starting pay is $22.22 per hour, increasing to $29.80 after approx. 4 weeks training period.

Key Responsibilities:

• Providing telephone and email support to customers
• Updating customer information as required
• Answering billing inquiries
• Advise managers of any discrepancies
• Administrative duties as required

Qualifications:

• Superior Customer Service Skills that consistently demonstrate professionalism
• Fluent in both French and English
• Excellent written and oral communication skills
• Proficient in Math
• Detailed orientated and the ability to learn quickly
• Must be reliable – perfect attendance and adherence to breaks and schedules
• 3 – 5 years experience in customer service
• Must be able to pass a criminal background check

If you meet the above qualifications please forward your resume today.

We appreciate your interest in these positions, however only the most qualified candidates will be contacted.  No phone calls please.