R&O Account Coordinator

Our client in North London is currently seeking an R&O Account Coordinator to join their expanding team. This is an excellent opportunity to join a dynamics company

The successful candidate will have a Degree or Diploma in a related field and have knowledge of Materials Management, as well as are proficient with MS Office Applications. Must have strong communication, presentation and organizational skills and demonstrate well developed skills in organization, problem solving and decision making. Knowledge of Oracle or ERP Systems is an asset

Job Description

<!--[if !supportLists]-->·        <!--[endif]-->Liaise with Customer’s Fleet Management Team.

<!--[if !supportLists]-->·        <!--[endif]-->Manage customer owned material within the R&O process from receipt of broken material to return of repaired to customer.

<!--[if !supportLists]-->·        <!--[endif]-->Prepare weekly and monthly metrics for presentations to supervision, program and customer.

<!--[if !supportLists]-->·        <!--[endif]-->Complete monthly metrics reports, WSA, R&O scorecards, etc.

<!--[if !supportLists]-->·        <!--[endif]-->Communicate with customer to provide timely responses to support issues.

<!--[if !supportLists]-->·        <!--[endif]-->Monitor /plan assign supplier’s bench stock when necessary.

<!--[if !supportLists]-->·        <!--[endif]-->Interface with customer on repair support issues.

<!--[if !supportLists]-->·        <!--[endif]-->Coordinate efforts of CEVA to ensure parts are moved in an accurate, timely manner to ensure customer receives material back within contractual lead times.

<!--[if !supportLists]-->·        <!--[endif]-->Coordinate efforts of SCM to ensure parts are moved in an accurate, timely manner to ensure customer receives material back within contractual lead times.

<!--[if !supportLists]-->·        <!--[endif]-->Review supplier repair cost to prepare and submit customer invoices.

<!--[if !supportLists]-->·        <!--[endif]-->Coordinate flow of information and paperwork to finance to ensure timely and accurate customer invoicing.

<!--[if !supportLists]-->·        <!--[endif]-->Process all paperwork to coordinate movements of material and support any future customer audits.

<!--[if !supportLists]-->·        <!--[endif]-->Participates in setting/executing units business plan.

If you have the necessary qualifications to excel in this position, please forward your resume and availability to tanya.horsup@randstadeng.ca

While we at Randstad Engineering appreciate all applicants who apply, only those selected for a preliminary interview will be contacted.