Supervisor of Facility and Housekeeping

Full Time - New North London YMCA

Established in 1856 as the seventh YMCA in Canada, our YMCA has a history of service and deep roots in London and surrounding communities. We started providing physical fitness services in 1890, later opened the Queen's and Wellington branch in 1896, purchased Camp Queen Elizabeth for a "buck and a bible" in 1954, expanded service with the Bob Hayward Branch in 1963, and moved, in 1983, to a new downtown Centre Branch on Waterloo Street after fire destroyed the old facility. In 1994 the Woodstock Y became part of our Association and in late 2007 we changed our name to the YMCA of Western Ontario when we became one with the St. Thomas-Elgin Family YMCA. Our YMCA has continued to keep pace with a growing and dynamic community.
In 2008, 69,767 people, infants to seniors, participated in our programs. Our members come from all social, economic and racial backgrounds as well as from all areas of the city.

We are a full-service YMCA with an annual operating budget of $25 million.
Our success can be credited to the work of the more than 600 staff and 200 volunteers in the Association.

The London North Branch is the most ambitious expansion our Y has undertaken in decades and is scheduled to open in the fall of 2010. This exciting new location, in a growing part of London, will be dedicated to meeting the needs of community residents through provision of memberships, aquatic programs, youth and adult recreational and fitness programs.

Nature and Scope:

The Supervisor of Housekeeping and Facility will be an integral part of the New North London Y team and is responsible for the co-ordination and delivery of a comprehensive maintenance and cleaning program that exceeds the levels of service excellence as determined by YMCA: Priority S.A.M. (Serving All Members) standards.

Responsibilities:

· Models commitment to service excellence by maintaining YMCA standards
· Provides leadership to the cleaning and maintenance staff team to ensure a clean, safe and well-maintained branch
· Co-ordinates all relevant trades' people for repairs and maintenance performed as required
· Ensures the health and safety of employees in the workplace
· Develops and sustains good member, staff, volunteer and supplier relations on a daily basis

Qualifications:

· Post Secondary Education in a related discipline is an asset
· Minimum 3 years experience of related building maintenance experience in one or more of the following:
Electrical/Plumbing
Operating Engineering/Pneumatics
Mechanical HVAC
Pool filtration/water chemistry
Familiarity with computerized Facility Management applications.
· Minimum 2 years supervisory experience
· Valid Ontario Drivers Licence
· Current Standard First Aid and CPR

      .Current Criminal Record check including Vulnerable Position Screening

Competencies:

Problem Solving: Identifying issues and coming up with possible solutions, selecting appropriate responses and implementing them

Quality Focus: Ensures that success criteria for self, staff and programs are set, reviewed and surpassed regularly to provide excellent service delivery

Leadership: Guides, motivates, and inspires self and others to take action to achieve desired outcomes

Initiative: Does the right thing at the right time without being asked

Interpersonal Skills-Contributing to an atmosphere of friendliness and respect with managers, co-workers and clients

Concern for Health and Safety: Acknowledges and understands how to manage and educate others of risk and harm reduction

Coaching and Development: Commits to assisting participants, volunteers, staff and self in continuous learning and development

If you are interested in this position please send a letter of application and résumé by Friday September 3^rd, 2010  to:

Mike Ennis

YMCA of Western Ontario

382 Waterloo Street

London, ON

N6B 2N8

Fax:  (519) 433-8527

Email: mennis@ymcawo.ca