The New! STREAM Global Services is HIRING TODAY for OPPORTUNITIES!

Get in on the “ground-floor” of a new contract with a leading communications and media company!

Customer Support Professional (Voice)

Apply online at www.stream.com

Or call TODAY (519) 455-4100 – ask for Recruiting

The New! Stream Global Services is looking for talented individuals to join our team where you will have a chance to innovate, grow and to do what really matters.  

• Provide superior customer service through identifying customer issues and clarifying through probing questions
• Take appropriate action to efficiently resolve issues
• Identify customers need for additional products and services
• Problem-solve and identify customer need
• Take accountability to solve issues from beginning to end
• Receive and incorporate feedback to improve performance
• Learn and take on new initiatives and training as business needs change
• Meet performance objectives/expectations (i.e. Sales, Quality)

Qualifications:

• Customer service/sales experience
• Highly developed professional telephone manner
• Flexibility to work shifts to meet customer demand
• Familiarity with Windows-based systems and internet navigation
• Ability to multi-task by navigating through several screens while at the same time speaking with the customer
• Absorb information quickly and accurately and apply learnings to the job
• Demonstrates ability to positively influence others (propose options/solutions to customer)
• Ability to probe and ensure understanding of information provided
• This job requires that you commit to 40 hours/week, with full flexibility to work in a 24/7 environment.

The New! Stream Global Services offers:

·          Competitive Base Pay, Incentive / Commission Pay based on Results, Paid Training

·          Group life, health and dental insurance

·          Team-oriented environment

·          Opportunities for advancement

·          Free Parking

·          Stream University

·          On-Site Cafeteria

·          Cyber Lounge