A lot of times, people don't know what they want until you show them!

Agilus is recruiting for Customer Service Representatives - in Waterloo, ON

Working remotely (from home). 4 months  contract role

Payrate: $17.94/hr -$18.38/hr

Hours; 25 hours a week Part time

Requirements:

·        Guide and educate advisors on effective lead management and outcome tracking inSalesforce.com, leveraging our existing email templates that provide self help direction on best practices.

·        Assign leads to advisors across Canada - review client requests, assess needs, existing relationships and other requirements, determine the best advisor "match", gather information and position it in a way that will help the advisor make a successful connection 

·        Excellent customer service skills with professional telephone etiquette

·        Solid analytical and problem-solving skills with the ability to multitask proficiently in a fast-paced performance driven environment

Qualification:

·        College Diploma or equivalent

·        MS office, Excel and Outlook

·        2-3 years of Administrative / Customer Service Experience

·        Detailed oriented and organized

·        Bilingual(asset)

Apply:

Please apply directly online or submit your resume to Hira Iqbal athiqbal@agilus.ca

We encourage you to visit www.agilus.ca regularly as new and exciting employment opportunities become available daily!

Agilus, formerly: Design Group Staffing, Inteqna, Talentcor, LucasWorks!, Lucas Professional Search Group and Braun Valley Associates.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternate format available upon request.

TC243XP