StarTech.com is currently looking for a Product Information Creation Specialist to join our Product Information team at our Corporate Office in London, Ontario.

Reporting to the Manager, Product Information Creation, the Product Information Creation Specialist makes an impact by ensuring all product information (at the SKU level) is written in clear, concise, user-centric language, so that Customers can find the part they need in the most efficient way possible, and that the product is used as intended and to its full capacity.

The Product Information Creation Specialist interacts with Product Managers, Product Developers, Market Research Analysts and Technical Advisors to develop a deep understanding of the product, critical search terms, and key messages that need to be articulated to Customers. This position offers a competitive salary, bonus potential, and benefit package. 

What You Will Gain

• The opportunity to produce high quality, benefit-focused product information/copy that enables efficient and confident buying decisions
• A deep understanding of our Customers and how our product information is listed
• The chance to observe the development of a product, and then writing copy according to set standards and procedures, with respect to order, clarity, conciseness, style, and terminology
• The opportunity to be involved with video production as it relates to messaging, graphics selection, and the script

What You Can Show Us

• 3 years experience in a professional writing role—corporate communications, marketing, or technical (this could include brochures, manuals, newsletters)
• Post-Secondary education in English, Information & Media Studies, Journalism or equivalent
• A knowledge of, or an aptitude to learn about, leading IT technologies (Thunderbolt 3, USB-C, etc)
• Proficiency in MS Office (InDesign, FrameMaker, previous CMS exposure an asset)
• Superior communication and organizational skills

How to Apply

Please select the one that works best for you! 

1. Submit your resume in confidence by applying on-line directly to www.startech.com/careers
2. Apply via our LinkedIn posting on our LinkedIn Careers page StarTech.com Careers

StarTech.com is able to provide accommodation to job applicants throughout the hiring process. If you require an accommodation during the application process or through the selection process, please advise in your cover letter.

By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit

About Us 

StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology. We make it easy for IT professionals around the globe to identify, find, get and use the parts they need to enable their business solutions. 

Our channel partners, proprietary web resources, and friendly, professional and responsive employees ensure the IT professional gets the product they need. 

Founded in 1985 by entrepreneurs Paul Seed and Ken Kalopsis, we are a privately-owned company with our Corporate Office in London, Ontario, Canada. We operate in 16 countries worldwide, spanning North America, Europe, the UK and APAC. We will continue to expand our global footprint in the years to come. 

A vibrant tech company, we offer an enviable workplace with a track record of growth and recognition. We’re big on service and team spirit without taking ourselves too seriously. 

By conquering new markets and creating diverse career opportunities, we offer you a place to grow. Plus, our commitment to training and development will keep your skills sharp. We also know you have a life outside work. That’s why we offer benefits that take good care of you and your family and support you to actively participate in your community. It all adds up to a good life. 

What’s more, StarTech.com has been recognized as a “50 Best Managed Company” in Canada, one of Canada’s “50 Best Small & Medium Employers”, one of the top 500 fastest growing Canadian companies on the Profit 500 list and has been an honoree on the INC 5000 list of the fastest growing private companies in the United States for nine years. 

StarTech.com has grown globally from $45M in 2011 to its current revenue of over $195M. It continues with double digit year-over-year growth. StarTech.com knows its business is to understand its customer. The company’s commitment to understanding its customer has not only informed its day-to-day operations, but it continues to serve as the foundational component of its corporate strategy. 

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