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Office Manager

by London Audiology Consultants

Location: London, Ontario
Date Posted: Nov 18, 2016

Job Description

Job Title: Office Manager
 
Employer: London Audiology Consultants
 
Location: London, Ontario
 
Position Type: Part-Time/Permanent
 
Company Description:
 
London Audiology Consultants is an independent Hearing Health Care Clinic that provides complete audiological services to adults and children. We pride ourselves on developing individualized solutions for our patients and providing an exceptional service experience to everyone who walks through our door.  Our administration team is responsible for patient scheduling, patient communication, billing, shipping and receiving aids and accessories, and providing support to the clinicians in any areas as required.
 
Job Description:
 
Reporting to the ownership group, the Office Manager is responsible for leading the administrative team and acting as the primary liaison between administration and ownership. The ideal candidate will be enthusiastic and energetic, with the ability to motivate others and promote a strong team environment.
 
This position is part-time which may include anywhere from 16-24 hours per week.
 
General Duties:
  • Managing and leading the administration team, including the development and implementation of teambuilding initiatives
  • Managing administration schedules and resources
  • Leading team projects, delegating tasks, and ensuring deadlines are met
  • Identifying opportunities to streamline processes and documenting information in Standard Operating Process (SOP) documents
  • Ensuring compliance with existing policies and procedures; developing new policies as required
  • Additional human resource support as required
  • Providing backup to all patient services, including answering the phone, scheduling appointments, and covering reception
  • Providing marketing project support
  • Basic data entry tasks as required
     
Qualifications/Experience:
  • Diploma or certificate in office administration or a similar field
  • Previous experience and comfortable managing a small team
  • Education or experience in HR-related disciplines is considered an asset
  • Exceptional communication, interpersonal, and organizational skills
  • Proficiency with computers, including Microsoft Office
 
Please submit your cover letter and resume in Word format to our HR Specialist at hr@ospreymp.com. Please be sure to include the position title in the subject. Compensation will be commensurate with experience and skillset.
 
We thank all applicants in advance; however, only those candidates who have been selected for an interview will be contacted. No phone calls please.