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Director of Operations

Position Type: Full-time
Date Posted: Aug 19, 2021
Experience: 5 Years
Education: University Degree

Job Description

We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business.

Liaise with superior to make decisions for operational activities and set strategic goals. Plan and monitor the day-to-day running of business to ensure smooth progress. Supervise staff from different departments and provide constructive feedback. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. Manage procurement processes and coordinate material and resources allocation. Oversee customer support processes and organize them to enhance customer satisfaction. Review financial information and adjust operational budgets to promote profitability. Revise and/or formulate policies and promote their implementation. Manage relationships/agreements with external partners/vendors. Evaluate overall performance by gathering, analyzing and interpreting data and metrics. Ensure that the company runs with legality and conformity to established regulations

Proven experience as Director of Operations or equivalent position
Excellent organizational and leadership abilities
Outstanding communication and people skills
Knowledge of industry’s legal rules and guidelines
In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
Working knowledge of data analysis and performance/operation metrics
Familiarity with MS Office and various business software (e.g. ERP, CRM)
BSc/BA in business administration or relevant field; MSc/MA will be a plus
Job Offline: This posting is currently not accepting applications.
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