HRP4B on behalf of our client The Auto Guys, a full service automotive repair shop located in St. Thomas ON, is currently looking for an exceptional front line Service Advisor to join our growing team!
The Auto Guys is a successful, forward-thinking, family-owned automotive shop. We are a fun band of merry misfits who want to change the automotive repair world, one car at a time. That starts in the shop. With you!
You are a motivated team player, eager to deliver an exceptional customer experience each and every time.
- Greet customers immediately and in a friendly and courteous manner
- Excellent verbal and written communication skills
- Resolve customer issues, concerns or complaints
- Answer incoming calls and schedule vehicle service appointments
- Ability to build accurate estimates and electronic work orders
- Confident in selling customer the required needs / services
- Proficient use of computer programs and point of sale systems
- Experienced use of online ordering software
- Accurate handling of cash, debit and credit transactions
- Maintain a clean and safe work environment and tidy showroom
- Minimum 2- 3 years front line customer service, preferably in an automotive service department
- Experience with common dealership computer systems
- General understanding and knowledge of mechanical and technical terminology
- Fast hiring process
- Employee perks and incentives
- Expedited hiring process
- A fun and reputable place to work!
If you have a passion for automobiles and love helping people, email your resume today highlighting your skills and work experience to
- Valid driver’s license
- Able to work as a team to complete tasks
- A great attitude and solid work ethic
- Must be insurable