Service Advisor, Automotive Shop

by HRP4B Inc.

Position Type: Full-time
Location: St Thomas, ON
Date Posted: Sep 10, 2021
Experience: 3 Years
Education: College Diploma (2 years)
HRP4B Inc.

Job Description

HRP4B on behalf of our client The Auto Guys, a full service automotive repair shop located in St. Thomas ON, is currently looking for an exceptional front line Service Advisor to join our growing team! 

The Auto Guys is a successful, forward-thinking, family-owned automotive shop. We are a fun band of merry misfits who want to change the automotive repair world, one car at a time. That starts in the shop. With you!

You are a motivated team player, eager to deliver an exceptional customer experience each and every time.  

Responsibilities:     

  • Greet customers immediately and in a friendly and courteous manner
  • Excellent verbal and written communication skills
  • Resolve customer issues, concerns or complaints 
  • Answer incoming calls and schedule vehicle service appointments
  • Ability to build accurate estimates and electronic work orders
  • Confident in selling customer the required needs / services
  • Proficient use of computer programs and point of sale systems
  • Experienced use of online ordering software
  • Accurate handling of cash, debit and credit transactions
  • Maintain a clean and safe work environment and tidy showroom

Experience:

  • Minimum 2- 3 years front line customer service, preferably in an automotive service department 
  • Experience with common dealership computer systems
  • General understanding and knowledge of mechanical and technical terminology

Compensation:

  • $18.00 - $21.00 (plus, depending on experience and credentials)

We offer:

  • Fast hiring process
  • Employee perks and incentives
  • Expedited hiring process
  • A fun and reputable place to work!

You offer:

  • Valid driver’s license
  • Able to work as a team to complete tasks 
  • A great attitude and solid work ethic
  • Must be insurable
If you have a passion for automobiles and love helping people, email your resume today highlighting your skills and work experience to:monique@hrp4b.com