Bilingual Customer Account Representative

by Agilus Work Solutions

Position Type: Contract
Location: London, Ontario
Date Posted: Sep 16, 2021
Agilus Work Solutions

Job Description

Vous recherchez une expérience professionnelle bilingue exceptionnelle ?
Agilus is recruiting for a Bilingual Customer Account Representative in the Manufacturing industry.
In this 12 month renewable contract, you will make an impact by handling varied customer transactions (including inbound calls, customer order entry, and
servicing customer accounts) in French and English

A typical day:
  • Act as primary liaison with client customers to research and resolve issues
  • Educate and inform customers of various processes and direct customers to appropriate resources
  • Resolve non-routine and challenging inquiries by adapting differing techniques and methods for a variety of complex issues
  • Improve customer satisfaction by identifying patterns of problems or barriers and providing insight towards a solution

Further additional qualifications:
  • Interact with internal and external customers (inquiries, claims, complaints)
  • Maintain a quality service culture within the Customer Service Team

Successful candidates will have:
  • Post Grad diploma or Degree
  • Excellent oral and written fluency in English and French

What's in it for you:
  • Be part of an amazing CSR team
  • Work at one of Canada's Top 100 companies in 2021
  • Work from home with flexible hours between 8:00 AM and 6:00 PM; no evenings or weekends!
  • Earn a great hourly rate +4% vacation pay

Please apply directly online or contact Alexis by phone 519.963.8274 or by email

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit regularly or subscribe to our email alerts at as new exciting employment opportunities become available daily.

We value a diverse workplace.
Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair,
equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome
candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is
important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

 Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.

Application Contact Information

Company Name:   Agilus Work Solutions
Application URL: Click here to apply online