Service Area

Housing, Social Services & Dearness Home

File #

I-02-17E (B)

Posting Open Date

8/21/2017

Posting Closed Date

9/5/2017

Job Code

C0319

Position Title

Internship, Housing

Position Type

Intern

Employee Group

CUPE Local 101

Summary of Duties

Under the direction of Manager, Housing or designate, the intern will conduct research (including best practices), perform analysis, and report on a comparison of local Housing policies. Also, the intern will assist Housing Division staff in documenting and processing mapping current processes to identifying efficiencies.

Work Performed

• Conducts research (qualitative & quantitative) into existing Municipal Housing business practises, policies, and procedures via the internet, telephone and in person
• Performs analysis and assimilates new information for the purpose of determining best practices, contextual relevance, and opportunities to create efficiencies
• Assists in the evaluation of data and creation of reports that will be used to improve compliance with current legislation and customer experiences.
• Engages with other municipalities, service areas, divisions and staff for the purpose of researching and compiling relevant information
• Maintains collected data in an organized, confidential, and easily accessible way
• Assists in the development of information/ reports in various formats using power point, Adobe, photography, e-mail, video, news releases, brochures, including updates to housing website
• Prepares and distributes agendas and minutes; books meetings, and follows up on outstanding items
• Performs other related duties as assigned.

Qualifications

• An Under Graduate Degree which includes a Human Studies component involving research, analysis and demonstrates an understanding of municipal government.
• Must have proven judgment and a good knowledge of client services, as well as process analysis and risk assessment techniques.
• Experience working on complex and customized solutions and project planning.
• Ability to assimilate and summarize large amounts of data.
• Interpersonal skills to effectively interface with stakeholders.
• Good communication skills (written and oral).
• Competent computer skills including; Excel, PowerPoint, Word, Adobe Acrobat and online survey software

Eligibility under the City of London Internship Program as follows (see below):

MUST MEET CRITERIA AS EITHER A NEW IMMIGRANT, PERSON WITH SELF-DECLARED DISABILITY WHICH POSES EMPLOYMENT BARRIERS OR RECENT LOCAL POSTSECONDARY GRADUATE.

New immigrant:

• New to Canada within the past 3 years, and

• Graduate of a recognized post-secondary education institute with Canadian equivalency, and

• English benchmark level 6 or above, and Connected with an academic or employment support agency, and

• Legally entitled to work in Canada.

OR

Person with self-declared disability which poses employment barriers:

• Limited work experience in their chosen field, and

• Graduate of a recognized post-secondary education institute, and

• Connected with an academic or employment support agency.

OR

Recent local post-secondary graduate:

• London resident who has graduated from a recognized post-secondary education institute within the past year and has limited work experience in their chosen field, OR

• Graduate of a London area recognized post-secondary education institute within the past year, but not currently living in London

• Limited work experience in their chosen field.

Experience

• Experience working on complex and customized solutions
• Experience with project management
• Report writing experience
• Experience facilitating groups

Compensation Range

$15.54

Other Information

Term is for the Fall/ Winter 2017 (Up to 15 weeks).

Important Instructions

Applicants will be required to complete a job related test.

Please upload your transcripts with your application (under the Documents Section).

Please note successful candidates will be asked to provide a Police Information Check dated within the last six months. This documentation would not be required until further in the recruitment process (following the interview stage if selected).