Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | London, Ontario |
| Date Posted: | May 30, 2016 |
| Education: | N/A |
Job Description
Bilingual Technical Support Advisor (Italian, French, German, or Spanish)
StarTech.com is looking for talented, energetic, enthusiastic, and customer-focused bilingual individuals to join our Technical Advisory Team. Being a global organization means we are always looking for talented individuals who are fluent in English and one of the following languages to service our global customers: Italian, French, German, or Spanish. If you have an interest in technology and the ability to learn about our products, we want to speak with you!
Reporting to the Supervisor, Technical Advisory Team, Technical Support Advisors provide technical support and advice to international StarTech.com resellers and end-users by phone, e-mail and live-chat.
This position offers a competitive salary and benefit package as well as language and shift premiums. We also offer remote, work from home opportunities, with compensation arrangements for internet, hardware, and other tools to help you provide excellent service to our customers.
If You Enjoy
And Have Evidence of
How to Apply--Please select the one that works best for you!
4. Email a resume in confidence to our Talent Acquisition team at careers@startech.com
About Us
StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology. We make it easy for IT professionals around the globe to identify, find, get and use the parts they need to enable their business solutions.
Our channel partners, proprietary web resources, and friendly, professional and responsive employees ensure the IT professional gets the product they need.
Founded in 1985 by entrepreneurs Paul Seed and Ken Kalopsis, we are a privately-owned company with our Corporate Office in London, Ontario, Canada. We operate in 15 countries worldwide, spanning North America, Europe, the UK and Asia. We will continue to expand our global footprint in the years to come.
A vibrant tech company, we offer an enviable workplace with a track record of growth and recognition. We’re big on service and team spirit without taking ourselves too seriously.
By conquering new markets and creating diverse career opportunities, we offer you a place to grow. Plus, our commitment to training and development will keep your skills sharp. We also know you have a life outside work. That’s why we offer benefits that take good care of you and your family and support you to actively participate in your community. It all adds up to a good life.
What’s more, StarTech.com has been recognized as a “50 Best Managed Company” in Canada, one of Canada’s “50 Best Small & Medium Employers”, one of the top 500 fastest growing Canadian companies on the Profit 500 list and has been an honoree on the INC 5000 list of the fastest growing private companies in the United States for nine years.
StarTech.com has grown globally from $45M in 2011 to its current revenue of over $180M. It continues with double digit year-over-year growth. StarTech.com knows its business is to understand its customer. The company’s commitment to understanding its customer has not only informed its day-to-day operations, but it continues to serve as the foundational component of its corporate strategy.
Check out our Linked In page and become a follower so we can stay connected!
StarTech.com LinkedIn
StarTech.com is able to provide accommodation to job applicants throughout the hiring process. If you require an accommodation during the application process or through the selection process, please advise in your cover letter.
By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit
StarTech.com is looking for talented, energetic, enthusiastic, and customer-focused bilingual individuals to join our Technical Advisory Team. Being a global organization means we are always looking for talented individuals who are fluent in English and one of the following languages to service our global customers: Italian, French, German, or Spanish. If you have an interest in technology and the ability to learn about our products, we want to speak with you!
Reporting to the Supervisor, Technical Advisory Team, Technical Support Advisors provide technical support and advice to international StarTech.com resellers and end-users by phone, e-mail and live-chat.
This position offers a competitive salary and benefit package as well as language and shift premiums. We also offer remote, work from home opportunities, with compensation arrangements for internet, hardware, and other tools to help you provide excellent service to our customers.
If You Enjoy
- Providing direct service to IT Professionals and end users via phone, live chat and email
- Consulting with customers on product specifications, features, benefits and fit for use
- Supporting the installation, configuration and troubleshooting of Startech.com products
- Relating to customers both technically and non-technically, and taking action that addresses all needs
- Documenting all relevant information in our CRM system
- Authoring and updating Knowledge Base Articles
And Have Evidence of
- Fluency in English (plus one of the following: Italian, French, German, or Spanish)
- Post-secondary education, preferably in an IT related discipline
- Relevant work experience (IT helpdesk, computer repair, incident management, computer technician)
- A positive attitude, strong work ethic and history of making strong contributions to a team
- Knowledge of the IT industry, including connectivity, hardware and peripherals
- Flexibility for shifts :Monday-Friday 5am-9pm
How to Apply--Please select the one that works best for you!
- Click the Apply Now option at the top of this posting, if viewing on your mobile device
- Submit your resume in confidence by applying on-line directly to www.startech.com/careers
- Apply via our LinkedIn posting on our LinkedIn Careers page
4. Email a resume in confidence to our Talent Acquisition team at careers@startech.com
About Us
StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology. We make it easy for IT professionals around the globe to identify, find, get and use the parts they need to enable their business solutions.
Our channel partners, proprietary web resources, and friendly, professional and responsive employees ensure the IT professional gets the product they need.
Founded in 1985 by entrepreneurs Paul Seed and Ken Kalopsis, we are a privately-owned company with our Corporate Office in London, Ontario, Canada. We operate in 15 countries worldwide, spanning North America, Europe, the UK and Asia. We will continue to expand our global footprint in the years to come.
A vibrant tech company, we offer an enviable workplace with a track record of growth and recognition. We’re big on service and team spirit without taking ourselves too seriously.
By conquering new markets and creating diverse career opportunities, we offer you a place to grow. Plus, our commitment to training and development will keep your skills sharp. We also know you have a life outside work. That’s why we offer benefits that take good care of you and your family and support you to actively participate in your community. It all adds up to a good life.
What’s more, StarTech.com has been recognized as a “50 Best Managed Company” in Canada, one of Canada’s “50 Best Small & Medium Employers”, one of the top 500 fastest growing Canadian companies on the Profit 500 list and has been an honoree on the INC 5000 list of the fastest growing private companies in the United States for nine years.
StarTech.com has grown globally from $45M in 2011 to its current revenue of over $180M. It continues with double digit year-over-year growth. StarTech.com knows its business is to understand its customer. The company’s commitment to understanding its customer has not only informed its day-to-day operations, but it continues to serve as the foundational component of its corporate strategy.
Check out our Linked In page and become a follower so we can stay connected!
StarTech.com LinkedIn
StarTech.com is able to provide accommodation to job applicants throughout the hiring process. If you require an accommodation during the application process or through the selection process, please advise in your cover letter.
By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit
