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Customer Service Opportunities ~ Start April 8!!

by Kelly Services (Canada) Ltd.

Location: London, Ontario
Date Posted: Mar 26, 2015
Experience: 1 Year
Kelly Services (Canada) Ltd.

Job Description

Our customer, an inbound customer focused call centre, is seeking several Customer Service Representatives. Candidates must be available Monday-Sunday 10am-9pm (5 days/week) or Monday-Friday 12:30pm-12am (weekends off). 
 
Responsibilities:
  • Provide a high level of customer service to inbound callers checking on existing orders, shipments and shipping information, back orders and order status.
  • Handle all aspects of billing process and problems
  • Offer product information and cover all aspects of customer processes and procedures
  • Acts as a “Service Expert” ensuring to promote products and services based on client’s needs. 
 
Your contributions:
  • 1-2 years of customer service/call centre experience
  • Outstanding “active” listening and communication skills
  • Ability to problem solve on a case by case basis
  • Must have a clear criminal background
  • Education: minimum grade 12 or equivalent
  • Bilingualism (English/French or English/Spanish) is an asset
 
What Kelly Services will do for you:
  • Pay rate of $11.25 per hour (Bilingual $13.00 per hour)  + 4% vacation pay
  • Prompt weekly pay via direct deposit
  • Access to free online training via our employee website www.myKelly.ca
 
** this job title can also be categorized as Clerk, Reception, Office Clerk
 
If you are the individual for this job opportunity, please click on the “Apply Now” button, or send your resume to ks7640@kellyservices.com (quoting reference number 7640-Motherday).  Resumes can also be faxed to519-673-1479 or dropped off in person to 380 Wellington Rd, London.
 
About Kelly Services:
Kelly Services, a Fortune 500 company, a trusted pioneer in the staffing industry since 1946, offers fulfilling employment to over 750,000 employees annually.  Temporary, temporary to permanent, and permanent job opportunities are available in such areas as Office Services, Accounting/Finance, Light Industrial, IT, Marketing and Call Center.  Kelly Services is an Equal Opportunity Employer.  Join our winning team today!
 
We invite you to visit our website www.kellyservices.com to view other job opportunities.
 
Temporary Applicants: Please note - you will only be considered for temporary placements through Kelly Services once you have completed our Hiring Process which includes signing our employment application and employment agreement.
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Job Location

London, Ontario