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E-Commerce Technical Support

by Express Employment Professionals

Position Type: Full-time
Location: London, ON
Date Posted: Mar 22, 2021
Experience: 2 Years
Express Employment Professionals

Job Description

Express is recruiting for a contract E-Commerce Technical Support position for our client in South London, ON!  This contract opportunity if for a minimum of 4 months.  The ideal candidate will strong hands on IT experience with preference given to experience in dropship and e-commerce environmentsYou will be evaluated during your trial period for consideration of a permanent placement.

Express partners with companies that can demonstrate Covid 19 safety protocols and job site safety measures that comply with ministry guidelines to protect all workers.

Responsibilities of the job:

  • Providing support to the IT Team Lead and Operations Team Lead.
  • Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the desktop level.
  • Field incoming help requests.
  • Develop help sheets and frequently asked questions lists for end users.
  • Execution of projects ranging across ERP, EDI, Database and E-Commerce environments
  • Develop and maintain systems documentation
  • Assist with other IT functions and administration as required.
  • Other duties as required.
Job Requirements:
  • 1-5 years of technical, hands-on experience, including in the following areas; troubleshooting, EDI, ERP and shipping compliance
  • Previous experience in dropship and e-commerce environments preferred
  • Excellent communication skills
  • Positive attitude and team player
What’s in it for you?
  • Opportunity to work with exciting and growing companies.
  • Compensation: $18.00-$20.00 per hour.
  • Monday to Friday, 8am-5pm.

Why Work for Express:

For over 40 years Express Employment Professionals has been the leading Staffing partner in the London and surrounding area. We have a large professional team of senior tenured employees who are working hard to achieve our weekly goal of putting 300 people to work in the London area this year! We are a community driven company that prides itself on the success of others and getting our associates full time work to help better their futures.

Express Employment Professionals is committed to fair and equitable recruiting practices.

To Apply: Email: Jobs.LondonON@expresspros. com with the title "E-Commerce Technical Support"