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Technical Support Agents!

by Stream

Position Type: Full-time
Location: London, Ontario
Date Posted: Aug 12, 2015
Experience: 1 Year
Education: N/A
Stream

Job Description

TECHNICAL SUPPORT

Convergys LONDON has a new opportunity: TECHNICAL SUPPORT AGENT

In this role, you are an expert in providing technical guidance coupled with world class customer service. You’ll be taking incoming calls from consumers seeking support as they navigate new technology and you will be representing one of the largest telecommunications providers in North America.

We offer:
• $14.00 per hour to start
• Comprehensive training
~Performance incentives~
• Health and Dental plan
• Group Retirement Program (RRSP)
• Opportunities for professional development

Skills for Success:
• A minimum of six months experience providing technical support to end users OR a minimum six months of customer services experience combined with the completion of a related course of study
• Professional and courteous telephone etiquette
• Ability to remain calm under pressure
• Proficient computer and keyboarding skills (windows based)
• Thrive in a fast paced team environment where every day is different

About Convergys:
Convergys is a team of 125,000 problem solvers who take pride in delivering world-class customer service each and every day. We are continuously looking to identify exceptionally talented, enthusiastic, and dynamic support professionals. As a member of the Convergys team you will work in support of amazing companies and provide outstanding support to customers from around the corner to around the world.

To Apply:
Whether you are brand new to the call centre industry or a seasoned veteran, building a great career starts with Convergys.

Online: http://stream.com/careers
In person: 568 Second St. London, Ontario (9am-5pm)
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Job Location

London, Ontario

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