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Office Administration and Customer Service

by Dowler-Karn

Position Type: Full-time
Location: St. Marys, Ontario
Date Posted: Jun 19, 2015
Experience: 3 Years
Education: High School Diploma
Dowler-Karn

Job Description

LOOKING TO HIRE – ST MARYS (1 POSITION)
 
 OFFICE ADMINISTRATION AND CUSTOMER SERVICE
 
Dowler-Karn is looking to fill a full-time position at its St. Marys location. The successful applicant will perform a number of duties in support of branch operations, reporting to the Branch Manager. Among the current responsibilities of the position are as follows:
  •  Front line customer service for walk-in traffic and telephone enquiries
  • Receive customer orders and contact drivers to relay customer requests for service
  • Process customer service payments
  • Organize and coordinate driver paperwork including sorting, reconciliation and posting of delivery tickets
  • Assist with fuels cardlock and related activities including inventory reconciliations, reporting and customer set-up and ongoing administration
  • Assist in the preparation and distribution of monthly customer statements
  • Assist with BBQ and packaged goods sales and service
  • Provide customer service support for the propane filling station
  • Support to other clerical staff functions during times of vacation or illness, including warehouse support.
  • Filing and other administrative assigned tasks and duties necessary to support branch operations.
     
The successful applicant must possess:
  • Minimum of a grade 12 diploma is required, although some post-secondary education would be considered an asset.
  • Strong interpersonal skills and be a flexible and dependable team player.
  • Above average comfort level with computers is necessary as is experience with MS Office functions.
  • Strong organizational, administrative and customer service skills along with confidence as a front line customer service person is needed.
  • This position requires a personable and confident individual with good time management skills, who can work well under pressure in a variety of situations.
  • The successful candidate will be physically fit, able to lift heavy objects on a regular basis (i.e. cylinders and lubricant products)
  • Strong attention to detail and a willingness to learn in a dynamic and ever changing environment is necessary.
 
A self-directed and safety conscious attitude is a must. Training will be provided on handling of hazardous products (propane handling). A willingness to learn to operate a forklift would be an asset for occasional customer service support.
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Interested applicants are directed to submit their resume and cover letter via email to hr@dowlerkarn.com. Please reference “St. Marys Office Admin”. This is a full-time dayshift position; due to the seasonal nature of our business, weekly hours may fluctuate.  There is required participation in a seasonal Saturday morning shift on a rotating basis.  

The deadline for consideration is noon on July 13, 2015.
               
                                      Please note that only those individuals selected for an interview will be contacted.