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Looking for Part time Customer Service Representatives

by Kelly Services (Canada) Ltd.

Position Type: Temporary
Date Posted: Sep 30, 2014
Experience: 1 Year
Education: High School Diploma
Kelly Services (Canada) Ltd.

Job Description

Inbound Customer Service Representatives ~ Part time 
 
  • Part time hours (Monday-Sunday availability)
  • On a bus route
  • Seasonal assignment (great for students)
 
 
Our customer, an inbound customer focused call center, is seeking several representatives to work at their state-of-the-art call center in London.

In this role, you will work in a casual inbound environment responding to inquiries, processing customer orders and handling payments. Employees are also responsible for up-selling additional products and increasing revenue for the customer.

Available shift buckets: Monday-Sunday 4:30-11pm (1 weekend day each week) and Monday-Saturday 5pm-11pm.  Must be available for training 5 days/week 4pm-9pm. 
 
 
Responsibilities:
 
  • Taking calls from customers, answering product questions, providing information on product availability and price
  • Processing orders
  • Up selling, cross selling, recognizing opportunities to engage the customer in conversation while providing superior service
  • Explaining features and benefits of available product
 
Your contributions:
 
  • Call center / customer service /retail / sales experience
  • Outstanding listening and communication skills
  • Must have a clear criminal background
  • Education: minimum grade 12 or equivalent
  • Able to clearly explain any sales targets you have had in other roles
 
What Kelly Services will do for you:
 
  • Pay rate of $11.25 per hour + 4% vacation pay (0.75 increase after training)
  • Prompt weekly pay via direct deposit
  • Access to free online training via our employee website www.myKelly.ca
 
** this job title can also be categorized as Clerk, Reception, Office Clerk
 
If you are the individual for this job opportunity, please click on the “Apply Now” button, or send your resume to ks7640@kellyservices.com (quoting reference number 7640-Part-time).  Resumes can also be faxed to 519-673-1479 or dropped off in person to 380 Wellington Rd, London.
 
About Kelly Services:
Kelly Services, a Fortune 500 company, a trusted pioneer in the staffing industry since 1946, offers fulfilling employment to over 750,000 employees annually.  Temporary, temporary to permanent, and permanent job opportunities are available in such areas as Office Services, Accounting/Finance, Light Industrial, IT, Marketing and Call Center.  Kelly Services is an Equal Opportunity Employer.  Join our winning team today!
 
We invite you to visit our website www.kellyservices.com to view other job opportunities.
 
Temporary Applicants: Please note - you will only be considered for temporary placements through Kelly Services once you have completed our Hiring Process which includes signing our employment application and employment agreement.
 
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Job Location

London, Ontario