Together we’re going places! Voyago is currently recruiting for Billing Clerk in London, Ontario.

Voyago is Ontario’s Leading Mobility company, a subsidiary of Transdev. We’re hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model diverse platform covering all mobility segments, including Medical Transportation, Student Transportation, and Public sectors with Mass Transit, Para Transit, and On Demand Personal Mobility.

Our employee success is built on our commitment and emphasis on training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.

Voyago believes in the strength of our people and remains committed to our Golden Values statement created to reflect our promise of performance to our employees, customers, and communities in which we operate.

Our teams are continuously recognized as top performers in client programs and Safety awards. Voyago is proud to be recognized as one of Canada’s Safest Employers and a recipient of the Excellence Award. If you’re a self-starter looking for an opportunity to demonstrate your achievements come join us, apply today.

Position Overview

Reporting to the Manager, Performance and Customer Relations and working closely with the Accounting team, the Billing Clerk main duties will be to process all aspects of Checker processing, PTS ride closeouts, and related reports while answering all customer inquiries regarding billing discrepancies.

Key Responsibilities:

Billing

• Price and close PTS rides
• Run the wait time/weekly/exceptions proof
• Reconcile PTS Independent Contractor statements
• Add cash trips to PTS Independent Contractor debit memos
• Processes C/C payments for Checker invoices
• Mail Checker invoices to PAP/Corporate customers
• Processes and reconciles third party credit card account changes daily and email/fax receipts
• Creates and prices Checker invoices
• Add/adjust Checker Independent Contractor transactions

Customer Service

• Answer customer inquiries – via phone, e-mail, fax and in person
• Issue credits/rebills for patient pay disputes
• Checker invoice adjustments
• Answer Independent Contractor questions
• Sends vouchers monthly for accounts that have requested

Administrative

• File and scan Transfer Call Reports for medical trips
• Update and maintain procedure binder
• File and scan third-party vouchers

What you bring:

• College Diploma or Equivalent
• Minimum 2 years of experience in a similar role
• Recognized accounting designation or equivalent experience
• Strong verbal and written communication skills
• Enjoy working in a fast-paced environment
• Ability to handle multiple assignments at the same time and ability to work independently
• Strong Microsoft Office Experience (Word, Excel, Powerpoint)
• Clean Criminal Record Search

Why work for us?

• Employee and Family Assistance Program
• Employee Referral Bonus
• Rewarding career with a growing company
• Great company culture
• Competitive salary

Sounds interesting? Please send your resume to Anna Micka, Director of Recruitment and Employee Experience at anna.micka@voyago.ca

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.