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Applications Specialist (Cloud Software and Support)

by Western University

Reference #: 21562
Position Type: Contract
Location: London, ON
Date Posted: Feb 26, 2021
Experience: 3 Years
Education: University Degree
Western University

Job Description

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" – an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
Unit overview

The Shared Hierarchical Academic Research Computing Network (SHARCNET) is a consortium of 19 Ontario colleges and universities providing researchers with support and access to high performance computers linked by advanced fibre optics. SHARCNET provides some of the most powerful HPC infrastructure in Canada in support of academic research.

SHARCNET at Western also has responsibility for maintaining and operating the cloud and agile computing facilities of the Southern Ontario Smart Computing Innovation Platform (SOSCIP).  SOSCIP’s mission is to bring together industrial partners and academic researchers and provide them with sophisticated advanced computing technologies and expertise to solve social, technical and business challenges across sectors and drive economic growth.

The SOSCIP cloud analytics platform is a research cloud environment that provides access to a broad array of software tools for application development and data analytics which can be combined with user-specific and other open source software to create customized virtual machines to meet project demands. The cloud platform is ideal for complex data analysis, streaming and managing large data volumes, and data mining applications.

The Cloud Software and Support Specialist will provide technical leadership and support to identified SOSCIP research projects that make use of the SOSCIP cloud and GPU computing environments.  The Specialist is responsible for ensuring that the software environment within the cloud is operational and available to project teams, creating pre-defined software environments (virtual machines) for research projects and ensuring new software is installed in a timely fashion and tested for interoperability with other software components. The Specialist will also conduct a variety of engineering tasks related to the development, operation, and maintenance of complex technology systems, ensuring the integration of software, processes and methodologies to support the performance of the systems.  In addition, the Specialist works closely with the SOSCIP Cloud administrators to ensure that virtual machines and containers used by project teams are reliable, efficient and maintained.  The Specialist will provide advice and training on use of advanced software systems, and will work closely with SOSCIP project research groups in use of the cloud and its software and applications.
Ideal candidate

-Bachelor of Science in Computer Science or related discipline, with courses taken in system administration and/or Linux system administration, or the equivalent education and experience
-Master’s degree in Computer Science, Applied Mathematics, Physics, Engineering or a related field preferred

-1 year experience in Linux system administration or software development and experience with different cloud or container frameworks (such as KVM, LibVirt, Docker, OpenStack, or Kubernetes)
-1 year of computational experience using large scale parallel systems and accelerators (such as GPUs or FPGA)
-Experience working with version control software (such as git)
-Experience providing technical leadership for medium to large scale projects and with providing project coordination to a team
Preferred Experience:
-1 year experience using data analytics, data mining, and machine learning systems (such as Map Reduce, Spark, Tensor Flow, Café)
-2 years of experience in UNIX/Linux system administration and experience with Red Hat system administration
-2 years of experience with different cloud or container frameworks (such as KVM, LibVirt, Docker, OpenStack, or Kubernetes)
-Experience with change management software such as Ansible, Puppet or Chef
-Experience with software cluster deployment and maintenance, as well as comm on clustering technologies such as SSH, NFS, MPI, AMQP
-Experience with cluster/MPI programming and/or parallelization techniques including expertise with debugging, profiling and optimizing large-scale parallel applications

Knowledge, Skills & Abilities:
-Familiarity with Ansible, Puppet, Chef, or similar configuration management tools
-Demonstrated knowledge of Unix system administration and of cloud computing environments, and of scripting language, such as Python
-Ability to write clear, concise procedural and technical documentation
-Demonstrated excellent oral and written communication skills to effectively interact with internal and external stakeholders
-Ability to re solve problems, using creativity, and escalate issues with suggestions for further investigation
-Demonstrated exceptional organizational skills including ability to manage multiple competing priorities and the ability to adapt to emerging priorities, working to tight timelines with minimal supervision
-Ability to establish and maintain relationships with peers, contacts with access to information, and key business partners
-Demonstrates awareness by providing client explanations for actions taken relative to customer requirements, needs, and industry trends
-Ability to support change initiatives by following new directions as directed
-Developed presentation skills in both creating and presenting technical presentations to peers and clients on areas of expertise
-Critical thinking and discernment to assess and scope areas for improvement

Application process

Interested applicants are asked to visit: for further information and to apply online, reference job # 21562 by midnight on March 21, 2021.
Western values diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at or phone 519-661-2194.
Please note:
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.