We are currently recruiting for experienced Bilingual Contact Centre Representatives that are interested in being part of a team committed to superior customer service.

Job Description

• Responsible for handling outbound calls to customers and sell products and services.
• Provide consistent customer service to every customer by utilizing all available tools and resources.
• Identify sales opportunities and refer clients to other appropriate business units within the company.
• Receive extensive training on products and sales to ensure your success in the role. 
• Recognize that sales are the highest form of customer service.
• Required to meet sales targets.

Requirements

• Able to communicate with customers in English and French.
• You have exceptional customer service skills and a passion for sales.
• Demonstrate strong multi-tasking and problem solving skills.
• Pay excellent attention to detail and able accurately process transactions.
• Strong verbal and listening skills are essential for this position as well as a proven sales record.
• Candidates must be enthusiastic team players and willing to take an active role in campaigns and business initiatives.

Part time hours available with a minimum of 22.5 hours per week.

Applicants must be flexible to work a rotating schedule. Shifts include Monday to Friday between 1pm-9pm with flexibility to work to 11pm. Saturdays between 10am-6pm.

Payrate is $18.72 per hour plus 4% vacation pay. Evening shift payrate is $ 19.82 per hour plus 4% vacation pay, and over time shift payrate is $29.73 per hour plus 4% vacation pay.

If you are interested in applying to this position, please forward your resume to Siobhan St. Pierre at sstpierre@talentcor.com

We would like to thank all applicants however only those who meet the qualifications will be contacted.