Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Position Type: | Full-time |
| Location: | London, Ontario |
| Date Posted: | Jun 30, 2015 |
| Experience: | 2 Years |
| Education: | College Diploma (2 years) |
Job Description
Our client in St. Thomas, Ontario is currently seeking a full-time Service Writer on an evaluation hire basis. The ideal candidate will have excellent customer service skills with experience in a similar role.
Duties (may include and not limited to):
- Greet all service customers
- Answer incoming service calls
- Arrange check in and out of units arriving for service
- Write work orders as needed
- Close all work orders
- Recommend other services and parts to meet customers individual automotive needs
- Get authorization for all internal, insurance and warranty work
- Ensure parts are ordered
- Provide updates to customers in a timely manner (schedule work when parts arrive, arrange pick up)
- Obtain knowledge of job priority and technician ability
- To invoice and do proper documentation for all warranty claims
- Review and explain billing with customers
- Other administrative duties as needed
- Minimum 2 year College Diploma
- Minimum of 2-3 years of customer service experience in a similar role
- Minimum 2 years of administrative experience
- Experience in the automotive repair service considered an asset
- Above average computer skills required, (MS Suite)
- Excellent communication skills for written and verbal
- Ability to handle multiple tasks and rapidly shifting priorities
Compensation $14.00-17.00 per hour, dependent upon experience
To Apply:
If you have interest in this position and meet the stated requirements, please submit your resume and cover letter to Jobs.LondonON@ExpressPros.com, quoting “Service Writer-Automotive” in the subject line.
