Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Job Description
Shift: Casual – hours not guaranteed
Department: Transportation & Planning
Reporting to: Manager of Operations Administration
Hours are not guaranteed. May include: evenings, weekends and Statutory Holidays.
The successful candidate will provide timely and accurate information on LTC services/fare to customers, including processing and directing customer inquiries to the appropriate department for action. The incumbent will be responsible for processing all requests for conventional and specialized transit services, preparing all requests for distribution of public information (schedules, ride guides, etc.), communicating appropriate fare information, maintaining customer contact information system, handling lost and found items, responding to general inquiries regarding Charter Services and other duties as assigned.
The successful candidate will have the following required qualifications, skills and abilities:
- Will have successfully completed their Secondary School Diploma or equivalent
- Previous experience in an office related environment responsible for providing customer service
- Excellent interpersonal and problem solving skills to effectively deal with customers (internal/external) in a professional and courteous manner
- Strong verbal and written communication skills
- Ability to effectively manage multiple priorities and accurately complete tasks within work related deadlines
- Knowledge of City of London geography and transportation network
- Proficient computer skills using software applications such as MS Office.
- $15.00 per hour
Qualified candidates are invited to submit a cover letter and resume to Human Resources by 4:00 p.m. May 1, 2015 to: The London Transit Commission Commission. Email: recruit@londontransit.ca Fax: 519-457-1252