We are currently seeking a motivated, talented individual for the position of IT Support Specialist at our London head office location.
This is a unique entry-level position with a unique high-tech company.

LBMX is the leading creator of software for buying groups and purchasing cooperatives around the world. Our IT infrastructure ranges from internal office hardware (the typical range of PCs, laptops, tablets, and phones) to a host of managed servers that drive our customers’ business.

Quite frankly, we’ve got all this down to a science, and our current administrator splits his time between this and other projects.  
What we are looking for is a smart, hard-working individual to gradually take over this position with the understanding that they will also spend time helping our QA team as time permits.

In short, we’re looking for someone who just graduated from a hardware/network engineering program who would like to learn the art of testing software, or someone with experience testing software who has a passion for hardware and networks.

Hardware/Network Responsibilities

• Set up, install, upgrade, and service all hardware and software for our company
• Configure, test, and troubleshoot network and wireless issues
• Assist other employees with hardware, network, and email related issues
• Work with our Exchange Server provider to ensure email communication is timely and trouble free. Act as first point of contact.
• Manage our VMWare system and our web server environment
• Work with our Managed Services provider to ensure our internal infrastructure is operating at 100%. Act as first point of contact.
• Develop, build, test, deploy server, database, and middleware technology as required
• Work independently with minimal supervision, establish priorities, and use strong communication, analytical and problem solving skills

Software QA Responsibilities

• Execute test cases and test plans for software projects
• Investigate potential defects and discuss them with developers
• Prioritize test requirements and organize test cases accordingly
• Perform other assignments as needed

Are you brilliant?

• University or college degree
• 0-2 years experience in an IT related field
• Well-rounded, friendly individual who is passionate about success
• Detail oriented
• Ability to work independently and collaboratively
• Ability to prioritize multiple projects and consistently meet deadlines within a fast paced work environment
• Excellent phone skills
• Excellent computer skills (MS Office, Outlook, etc.)
• Natural curiosity to learn more

 
About LBMX Inc.
LBMX is a leading provider of technology solutions for purchasing co-operatives, buying groups, members and their suppliers. These solutions comprise rebate and purchase analysis software, member electronic document delivery, member online ordering, and complete EDI services to assist members and groups to connect to their suppliers. LBMX’s close association with this specific supply chain model has resulted in the implementation of LBMX technology solutions that are a fit with their customer’s strategic direction and operational priorities.

Based on LBMX’s “Many to Many” technology, LBMX solutions are helping to connect purchasing co-operatives, buying groups, suppliers, and member locations resulting in over one million potential trading relationships. This has resulted in significant operational efficiencies for LBMX group customers as well as providing them with access to line item member purchase detail upon which better buying and rebate decisions can be made. LBMX is based in London, Ontario, Canada and has customers throughout Canada, United States, Australia, New Zealand and the UK.

How to Apply
E-mail a resume and cover letter with salary expectations to: jlediet@lbmx.com.

** The subject line of your e-mail must read “Job Application”.

If you think these instructions are how we determine if you are detail-oriented, you would be right.