Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Job Description
London, ON
Do you have previous call center experience, are bilingual in French and English and have a technical support background? If so, we have the perfect opportunity for you!
We are currently recruiting for a Bilingual Tech Support Representative for a 2 year contract with a top 5 bank in London.
Pay rates: 18.85/ hour
Shift premiums:
2nd shift pay: $20.25
3rd shift pay: $20.97
French coverage shifts are from 7:00am -9:00pm Monday to Friday and 7:00am to 7:00pm Saturday and Sunday.
As a Tech Support Representative, your responsibilities will include, but are not limited to:
- Single point of contact for technical support and general inquiries (password changes, e-Messaging, hardware, software)
- Respond to a variety of inbound calls/ emails
- Ensure accurate and detailed problem documentation/ ticketing
- Provide timely escalation and follow-up with support groups and customers
- Identify and escalate wide-impact or potential wide-impact outages
Advantages
- Work of a leading bank in Canada
- Foot in the door opportunity to gain banking experience/ tech experience
- Long term contract (2 years!)
- Receive in depth training
Qualifications
- Bilingual English and French
- 1 year call center experience is nice to have
- 1 year customer service
- A technical support background or related education
Vittoria,
Angel,
Alie,
Katie,
Jeremy
Phone Number:
416.861.9888
Fax Number:
416.861.8727
Do you have previous call center experience, are bilingual in French and English and have a technical support background? If so, we have the perfect opportunity for you!
We are currently recruiting for a Bilingual Tech Support Representative for a 2 year contract with a top 5 bank in London.
Pay rates: 18.85/ hour
Shift premiums:
2nd shift pay: $20.25
3rd shift pay: $20.97
French coverage shifts are from 7:00am -9:00pm Monday to Friday and 7:00am to 7:00pm Saturday and Sunday.
As a Tech Support Representative, your responsibilities will include, but are not limited to:
- Single point of contact for technical support and general inquiries (password changes, e-Messaging, hardware, software)
- Respond to a variety of inbound calls/ emails
- Ensure accurate and detailed problem documentation/ ticketing
- Provide timely escalation and follow-up with support groups and customers
- Identify and escalate wide-impact or potential wide-impact outages
Advantages
- Work of a leading bank in Canada
- Foot in the door opportunity to gain banking experience/ tech experience
- Long term contract (2 years!)
- Receive in depth training
Qualifications
- Bilingual English and French
- 1 year call center experience is nice to have
- 1 year customer service
- A technical support background or related education
Vittoria,
Angel,
Alie,
Katie,
Jeremy
Phone Number:
416.861.9888
Fax Number:
416.861.8727
Application Contact Information
Company Name: | Randstad |
Application URL: | Click here to apply online |