Agilus is currently recruiting 4 Part-Time Service Desk Analysts for London Ontario or Winnipeg Manitoba.


JOB RESPONSIBILITIES:

• Responding to contacts from Service Desk customers and support teams
• Performing classification, initial support, investigation, and diagnosis of incidents
• Resolving incidents or assign to appropriate second level teams
• Contributing technical content and departmental procedures to the Service Desk knowledge base
• Participating in process improvement opportunities
• Maintaining timely awareness of current initiatives, roll-outs, and changes to the technical environment
• Working a variety of shifts in a 24/7 environment.

Apply:

Please apply directly online or submit your resume to Cody Walker at cwalker@agilus.ca

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.