On behalf of our client in London, we are currently recruiting for a Bilingual Customer Support Associate on a full-time, contract basis.

Responsibilities Include (but not limited to):

• Accurate and timely order entry of stock items
• Monitor progress of orders and advise when orders are delayed for both stock and custom goods, using available tools within SAP
• Quote pricing on new orders
• Assist customers, other sales reps and agents with inquiries
• Assist fellow employees and/or departments when required
• Verify debits/credits and returns prior to submission
• Provide customers with samples, prices, etc. when requested
• Process sales rep requests
• Other duties as assigned

 
Key Qualifications:

• Minimum of a 2 year college diploma; focus on business considered an asset
• 2-3 years of corporate customer service experience required, preferably within printing/packaging industry
• Must be fluent in both French and English languages (verbal and written)
• Strong computer aptitude (MS Office Suite)
• Experience with SAP software considered a strong asset
• Flexible, positive attitude and team focused

 
Compensation: $15.00/per hour
 
Hours: Monday to Friday; Daytime Hours
 
If you are interested in this position and believe you meet the stated qualifications, please submit your resume to Jobs.LondonON@ExpressPros.com citing “Bilingual Customer Support Associate” in the subject line.