CornerStone United, a leading national Extended Service Plan administrator, has an immediate opening for a Technical Claims Adjuster. 

English – French required 

Position Overview: 

Supports company operations by processing repair estimates and claims for the company’s programs which include RV, Motorcycle, ATV, Snowmobile & Auto Extended Service Contracts 

Duties: 
• Processing repair claims and estimates according to contract terms and conditions
• Answering dealer and customer questions by phone, email and fax 
• Adhering to time lines for claims and estimate processing 
• Finding resolutions to resolve escalations from both dealers & contract holders 
• Informing management of escalations at the onset of an issue 
• Maintaining a high level of accuracy for all submissions processed 
• Contributing to team effort by participation in a variety of work duty assignments 

Assets: 
• Technical and mechanical knowledge of motorized vehicles 
• Licensed or certified an asset 
• Experience/interest in the automotive, small engine or warranty industries 
• Positive attitude toward team work 

Requirements: 
• Excellent oral and written communications in both English and French 
• Proven customer service skills
• Computer knowledge using Windows: Internet Explorer, Outlook, Word, and Excel 
• Strong Time Management and multi-tasking skills 

Benefits: 
• Regular daytime shift rotation schedule; office hours 8am - 8pm 
• Salary commensurate with experience 
• Comprehensive benefits plan and RRSP program (fulltime employees) 
• Modern office facility in accessible location with free parking (Commissioners & Adelaide area) 
• Supportive team work environment 
• Career advancement opportunities 

Our Website for company information www.cornerstoneunited.ca 

To be considered, candidates must provide an updated resume and cover letter presenting specific experience/interest, salary expectations and references. 


Please forward your letter and resume to jarkell@cornerstoneunited.com