Building Success Together
FCT Default Solutions (previously DRN Commerce Inc.) is recognized as a leader in the development of end-to-end collections and recovery solutions for the sophisticated lending professional. We employ industry experts to develop solutions that address the entire default credit cycle.  Recently integrated with FCT, Canada's leading provider of title insurance, we are proud of our success and excited about our future potential.

Our employees are empowered to harness new ideas, to unleash their imaginations and to create innovative products and services, as well as persistently seek ways to improve our service and respond to our customers' needs. Our employees are people whose passion for their work, commitment to customers, contributions to the company and influence on its corporate culture are what create and grow FCT.

Your Role In Our Continued Success
We are continually searching for the best talent; individuals who possess a deep commitment to the customers and markets we serve. We are currently seeking an experienced Business Analyst to join our London, Ontario office who would like to join a company that has created a unique working atmosphere that offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment.

Reporting to the Manager, Business Analysts in this exciting opportunity, you will undertake the following:
 

• Contribute to the quality and efficiency of the FCT software development lifecycle by preparing accurate and complete requirements that reflect the business needs of our internal and/or external customers
• Contribute to the envisioning, estimation and planning of initiatives and projects in order to prioritize and assess work effort, and schedule tasks accordingly
• Involve and guide our internal and/or external customers in the business validation of technology solutions, in order to ensure that the end product meets or exceeds the business needs and quality expectations
• Consistently deliver Stellar Service to both internal and external customers to ensure customer satisfaction and loyalty
• Consistently show commitment to improving work processes through efficiency, productivity and cost management
• Contribute to overall employee satisfaction by displaying behaviours that are consistent with First Canadian Title’s Values such as respect, teamwork and professionalism
   

Requirements
 

• Demonstrated experience (3-5 years) as a Business Analyst or in a related field such as Collections, Lending or Legal, involving analysis, documentation preparation and client interaction
• Excellent analytical, problem solving, and quantitative analysis skills to identify, define, and evaluate requirements
• Creative thinker, ability to think outside the box
• Strong verbal, written, and interpersonal skills. Ability to interface effectively with clients and internal cross functional teams
• Demonstrated experience facilitating meetings, eliciting requirements, and mapping business processes and requirements for software application development
• Excellent time management skills and the ability to contribute to multiple projects simultaneously
• Proficiency in MS Office (Word, Excel, Outlook, VISIO).  Experience with MS SQL Server queries would be an asset.
• College diploma or university degree

To apply for this role, please visit our website at www.fct.ca 

We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.

Thank you for choosing FCT!