Job Expired
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This posting has expired and applications are no longer being received and this job does not show up on the main job list.
| Reference #: | 7640-CSR |
| Location: | London, Ontario |
| Date Posted: | Oct 12, 2016 |
| Experience: | 1 Year |
| Education: | High School Diploma |
Job Description
We are looking for experienced Customer Service Representatives in the London, Ontario area for a rewarding seasonal opportunity positions. Our client is a worldwide leader in product development and sales with a busy, state-of-the-art call centre that is easily accessible by public transit.
Successful candidates will work full-time hours (40 hours/week), with shifts available from Monday to Sunday between the hours of 8am-9pm to fit your flexible schedule. This role will allow you to apply and grow your customer service skills in a lively team environment as you respond to inquiries, process customer orders and payments and upsell products.
RESPONSIBILITIES:
QUALIFICATIONS:
ADDITIONAL REQUIREMENTS:
EDUCATION/CERTIFICATIONS/LICENSES:
BONUSES & PERKS INCLUDE:
If you are the individual for this job opportunity, please send your resume to ks7640@kellyservices.com (quoting reference number 7640-CSR). Resumes can also be faxed to 519-673-1479 or dropped off in person to 380 Wellington Rd, London.
About Us
Kelly Services believes in relationships, not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world. We fill positions from entry-level to management, on a temporary or permanent basis. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer.
Looking for more? Sign up for our Career Tips Newsletter to receive helpful tips and tricks monthly, connect with us on Facebook, LinkedIn & Twitter, or visit kellyservices.ca.
Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Successful candidates will work full-time hours (40 hours/week), with shifts available from Monday to Sunday between the hours of 8am-9pm to fit your flexible schedule. This role will allow you to apply and grow your customer service skills in a lively team environment as you respond to inquiries, process customer orders and payments and upsell products.
RESPONSIBILITIES:
- Receiving inbound customer calls, answering product questions and providing information on product availability and price
- Processing orders and returns
- Investigating customer concerns and follow-up questions
- Upselling, cross-selling and recognizing opportunities to engage the customer in conversation while providing superior service
- Explaining features and benefits of available products
QUALIFICATIONS:
- 1-2 years of customer service/call centre experience is required
- Outstanding “active” listening and communication skills
- Ability to solve problems on a case-by-case basis
ADDITIONAL REQUIREMENTS:
- Bilingualism (English/French or English/Spanish) is an asset
- Must have a clear criminal background
EDUCATION/CERTIFICATIONS/LICENSES:
- Minimum grade 12 or equivalent is required
BONUSES & PERKS INCLUDE:
- Competitive pay rate of $12/hour
- Bilingual pay rate of $13/hour
- Vacation pay and eligible statutory holiday pay
- Prompt weekly pay via direct deposit
If you are the individual for this job opportunity, please send your resume to ks7640@kellyservices.com (quoting reference number 7640-CSR). Resumes can also be faxed to 519-673-1479 or dropped off in person to 380 Wellington Rd, London.
About Us
Kelly Services believes in relationships, not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world. We fill positions from entry-level to management, on a temporary or permanent basis. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer.
Looking for more? Sign up for our Career Tips Newsletter to receive helpful tips and tricks monthly, connect with us on Facebook, LinkedIn & Twitter, or visit kellyservices.ca.
Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
