Primary Function
(General summary of the position in a brief, but specific sentence.)
 
The Field Supervisor – New Installations (NI) and Modernization (MOD) is responsible for managing and continuously improving support and coordination services for all New Installation and Modernization projects from award thru to close out. This will involve customer interaction, process management, and the detailed planning and organization of projects, including ordering construction related material, receiving parts, and conducting construction and modernization site visitations.
  
Responsibilities
(In order of importance, including only usual duties and responsibilities.)
 
Technical Support

• Interpret architectural drawings and blueprints in order to assist with the preparation of job estimates and bids
• Examine technical specifications to determine material and parts required for installation and modernization, and place orders accordingly
• Assist with field visitations to assess readiness/progression of site conditions for installation and modernization activities
• Review architectural and consultant deficiencies, and coordinate required activities to ensure resolution 
  Administration
• Assist New Installation\Modernization team in all aspects of their jobs, including processing project documentation, dealing with suppliers, field requests, and customer requests
• Prepare required documentation for New Installations\Modernization turn-over
• Prepare and send project documents, correspondence and manuals as required
• Attend construction meetings, prepare and distribute minutes
• Ensure project billings and vendor invoices are accurate
• Assist with collections
• Maintain technical and ISO databases
• Filing and other administrative duties 

Process Management

• Support bid and quotation process
• Review customer contracts to ensure they coincide with Schindler installation policies
• Monitor and update SAP and Project Planner to ensure all major project milestone dates are met
• Assist with coordinating and receiving material in warehouse, as well as coordinating shipping and deliveries to sites
• Assist with project cost control through the preparation, issuance and processing of contract change orders and the review of supplier invoices and construction crew time tickets to ensure accuracy and coding to proper accounts
• Assist with maintaining project milestones by assisting Sales with the approvals process
• Plan, monitor and control TSSA submission process to meet project schedule
• Plan and coordinate TSSA Inspections of all Projects 
  Customer Orientation
• Communicate with customers both internal and external including general contractors, architects and other trades
• Apply knowledge of Elevator and Building code requirements to respond to customer or architect inquiries
• Assist with turn-over to customers 

Health and Safety

• Participate in Joint Health and Safety Committee meetings including researching of tabled issues, coordination of training activities, meeting minute distribution, and safety board maintenance
• Annual review of field tooling and safety equipment requirements.

 
 
Knowledge
(Education and Work Experience)
 

• Post Secondary Education in Engineering/Construction Engineering Technology and/or related experience 

 
Critical Skills
 (Technical, Interpersonal etc.)
 

• Technical proficiency and/or construction experience
• Proficient in MS Office
• Communication: Excellent verbal and written communication skills
• Organization: Possess excellent organization skills with the ability to balance high volume of activities and changing priorities
• Problem Solving: Information seeking and achievement orientation, ability to solve problems both independently and collaboratively  
• Teamwork: Ability to interact with all levels and foster a teamwork relationship