About Us
Research Psychologists Press/SIGMA Assessment Systems Inc. provides pre-employment screening tests and leadership assessment and development solutions that help organizations connect hiring and advancement decisions with business results. Our clients include Fortune 100 companies and important government agencies. SIGMA has been committed to developing and delivering exceptional assessment solutions and superior client service for nearly 50 years.  If you’re looking for an exciting, rewarding job opportunity, join our enthusiastic, talented team of professionals.

RPP/SIGMA offers the opportunity to work in an engaging, challenging, and growing business with other talented individuals. In fact, the average length of employment for our employees is about 16 years with our company! We are a small, casual group, and this gives us a lot of autonomy and flexibility, which are often not possible in a bigger organization.

Position Summary
Reporting to the Customer Service Manager, you would be part of the administrative team. You will be answering any incoming calls and support emails. Candidate would be trained to provide support for our online testing platforms, and testing products.
Successful candidate will:

• Represent RPP/SIGMA and its products and services to clients in a positive, accurate, and professional manner through phone and email support/communications
• Provide help desk support and responsibilities
• Learn our various online platforms (ie., SigmaTesting.com) and other systems in order to support calls
• Fulfil orders from clients
• Print and scan documents as required
• Assist with updating of reports

Qualifications

• University/College diploma. A Bachelor’s degree in Psychology considered an asset.
• 2 years-experience in an administrative role

Competencies

• Excellent communication and interpersonal skills with an outstanding approach to customer service
• Strong computer skills with proficiency in Microsoft suite, specifically Word and Excel
• Organization skills with strong emphasis on attention to detail
• Strong work ethic with passion to learn
• Ability to take initiative, prioritize, and manage time effectively
• Ability to work as part of a team as well as independently

Hours: 8:30-4:30 or 9-5 depending on preference

Compensation: $18-20/hour depending on experience
 
This position is located in downtown London, ON and offers the opportunity to work in an engaging, challenging, rapidly-growing business environment that connects organizations around the globe with products and services.

RPP/SIGMA offers competitive wages and flexibility of hours. Friendly staff and clientele contribute to an enjoyable work environment.
Do you feel like we’ve described your dream job?  Please apply if you meet most of these requirements, we welcome your application!

Please submit Cover Letter and Resume before May 31st to jobs@sigmahr.com. Only suitable candidates will be contacted.