Agilus is recruiting for a User Experience Writer (UX Writer) for our client in the Financial Services Industry based in Toronto, ON.

 

Title: User Experience Writer

 

Role Summary:

 

As a user experience writer, you are an advocate for a good story and good design, working to shape product experiences by writing useful, meaningful copy that helps users complete the task. You work with people in a variety of roles including UX architects, product managers, marketing and customer operations and IT. Collaborating with each, you write to a cohesive and unified voice across products and platforms. You regularly use empathy, logic and hard data to inform content choices. You provide content recommendations that include the right words and sometimes supporting data.

 

Responsibilities:

¢ Write clear, accurate, and concise copy for our digital secure properties including mobile.

¢ Ensure content adheres to the brand voice.

¢ Create, edit and proofread copy to reflect UX-based principles.

¢ Co-ordinate content approvals from draft to final copy and sign-offs for business partners.

¢ Work with UX designers to ensure that the UI meets the needs of our users.

¢ Collaborate with marketing, legal, compliance, operations and product teams to ensure compliance with editorial standards and best practices for all content.

¢ Participate in user testing and analysis.

¢ Carry out other coordination/support tasks as required.

 

Qualifications:

¢ 3 to 4 years of professional writing experience with a minimum of 2 years writing web copy with a UX focus

¢ Excellent writing, editing, and proofreading skills along with strong attention to detail

¢ Passionate advocate for user-centered writing, design and the UX process

¢ Strong communication, negotiation and interpersonal skills

¢ Strong curiosity about users and how to anticipate their needs by understanding behaviors

¢ Committed to a hands-on, proactive approach to learning about the product and its audience

¢ Experience working closely with multiple business partners and across teams

¢ Passionate advocate for user-centered writing, design and the UX process

 

Assets:

¢ A background in writing for health care, insurance, or investments

¢ An understanding of user-centered design or cognitive psychology

¢ A knowledge of CP Style