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Inbound Customer Service Representative ~ Credit Card Specialist

by Kelly Services (Canada) Ltd.

Position Type: Contract
Date Posted: Feb 25, 2015
Experience: 1 Year
Education: High School Diploma
Kelly Services (Canada) Ltd.

Job Description

  • Great opportunity to become permanent for the right candidate!
  • Work at a leading financial institution!
  • Located in downtown London!
 
We are looking for driven candidates that have previous experience in customer service. If you have proven sales experience, we are looking to consider you for this amazing opportunity.
 
Scheduling: Must be available Monday-Sunday between 7am-midnight.  Must commit to working a minimum of 26.5 hours/week up to 37.5. 
 
Responsibilities:
  • Provide exceptional customer service to our incoming call centre clients.
  • Identify all sales opportunities to retain and grow business through your ability to advise and offer our clients a full range of products and services to meet their needs via the telephone. (Products and services include investments, new accounts, visa products, overdraft, telephone/web banking registrations and support, bill payment registrations, processing and general enquiries).
  • Play a key role in enhancing the customer experience by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately, while working in a dynamic fast paced environment.
 
Your contributions:
  • Must have at least 1 year of current experience in customer service, call centre or sales
  • Must have a CLEAR credit and criminal record
  • Self starter who takes initiative to obtain solutions
  • Excellent listening and verbal communication skills
  • Must have the ability to multitask and embrace change
  • Must be enthusiastic and energetic
 
What Kelly Services will do for you:
  • Prompt weekly pay via direct deposit
  • Access to free online training via our employee website http://www.mykelly.ca/
  • Pay rate of $17.19 per hour + 4% vacation pay
 
** this job title can also be categorized as Clerk, Call Centre, Office Clerk
 
Kelly Services offers more opportunities at Fortune 500 companies than any other staffing provider! You have talent, ambition and skills. Now is your time to achieve something more with Kelly Services.
 
If you are the individual for this job opportunity, please click on the “Apply Now” button, or send your resume to ks7640@kellyservices.com (quoting reference number 7640-CREDIT). Resumes can also be dropped off in person to 380 Wellington St, London.
 
 
About Kelly Services:
Kelly Services, a Fortune 500 company, a trusted pioneer in the staffing industry since 1946, offers fulfilling employment to over 750,000 employees annually.  Temporary, temporary to permanent, and permanent job opportunities are available in such areas as Office Services, Accounting/Finance, Light Industrial, IT, Marketing and Call Center.  Kelly Services is an Equal Opportunity Employer.  Join our winning team today!
 
We invite you to visit our website http://www.kellyservices.com/ to view other job opportunities.
 
Temporary Applicants: Please note - you will only be considered for temporary placements through Kelly Services once you have completed our Hiring Process which includes signing our employment application and employment agreement.
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Job Location

London, Ontario