Who we are:

 Alliance iCommunications is a successful London based organization that provides exceptional telephone customer

service and sales support to some of North America's most recognized and respected corporations and their customers.

Our success is based on the commitment and skill of our talented employees who make up our winning team.  As a

result of our growing business, we are looking for talented, dedicated and enthusiastic people to join our client focused,

collaborative and creative team as permanent Outbound Sales Professionals for American Express. 

What you should know about Alliance:

·         Family owned and operated since 1994

·         Extensive opportunities for career and position advancement; over 80% of our management team started in customer service support positions at Alliance

·         Proud recipient of the 2002 Large Business of the Year Award by the London Chamber of Commerce

·         Apprenticeship Sponsor for the Ontario Ministry of training and Colleges

·         We offer E-learning Apprenticeship Training Programs for certification as a Customer Care Representative or Sales Agent

Position Details:

As one of our valued Outbound Sales Professionals, you will be working on the American Express Campaign and you will be responsible for providing exceptional sales support and service.

·         Rate of pay – $11-12/hr plus commission.  You will have the opportunity to earn hundreds of dollars in bonuses each month!

·         Premium paid for Bilingualism (English/Spanish or English/French)  - when assigned to a Bilingual Campaign

·         Health, Dental and Vision Benefits fully paid for by Alliance!

·         Various shifts available

·         A comprehensive training program and ongoing support/mentoring from our team leaders

Position Qualifications:

·         6 month to 1 year in a Call Centre Environment –sales experience in other industries considered an asset

·         Proven sales success and an understanding of how to succeed in a sales environment

·         An ability to work evenings and weekends

·         Ability to read, write and communicate in fluent English

·         Ability to communicate effectively in both verbal and written format

·         Proficient computer/keyboarding skills(Windows based environment)

·         Minimum High School Diploma

Core Competencies:

·         Strong conversation skills and ability to relate to others and build rapport

·         Self motivated with an ability to set goals and achieve them

·         Professional and courteous telephone etiquette

·         An ability to work and succeed in a fast paced environment

·         Ability to probe with customers, objection handle and close a sale

·         Listening and persuasion skills

·         Calm under pressure and confident in your abilities

·         Self learner with ability to apply information and adapt to changes

Alliance iCommunication is business and professionalism, enthusiasm and fun!

We are your connection to success!

Please Apply to:  Fax number:  (519) 667-1771

Email:  [email protected]

Online:  http://www.allianceicomm.com/

In person:  8:30 and 4:30 Citi Plaza, 355 Wellington St. unit 225 London, ON N6A 3N7