Job Expired
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
This posting has expired and applications are no longer being received and this job does not show up on the main job list.
Job Description
Bonduelle is an established industry leader in the processing, packaging and distribution of canned and frozen vegetable products worldwide and is committed to safety, quality and service excellence.
The Application Support Analyst is dedicated to help users in the usage of our applications. This is a full-time position located in southwestern Ontario, requiring regular travel to Ontario sites and occasionally to other Bonduelle Americas Long Life sites.
RESPONSIBILITIES
- Support users on business applications, Google tools and any other software supported by the IT department;
- Provide training for end users on all business applications;
- Assist in the development of written procedures and processes;
- Participate in the change request and project processes to better understand the needs of end users;
- Participate in the tests of modifications done in the business applications;
- Establish and maintain a training schedule;
- Track information related to competency assessment and progress of all employees who have participated in training. Help develop a centralized tracking system for IT Training;
- Coordinate various tasks to assist the information technology team;
- Participate in 24x7 support;
- Development of standardized training for Central System;
ENTRY LEVEL CRITERIA
- Post-secondary education in business applications/computer support;
- Knowledge of basic business functions and troubleshooting skills;
- Excellent communication skills with the ability to explain technical terms plainly;
- A builder of teams and positive work environment
ASSETS
- Experience in a manufacturing environment is desired;
- Knowledge of MXP/Bluebee, Cognos and Google tools are desired;
- Able to liaise well with a diverse workforce
Please submit your resume in confidence by Wed. Dec. 20, 2017 to:
Ineke Haan, H.R. Manager
Email: ineke.haan@bonduelle.com